Forum Replies Created

Viewing 30 posts - 2,731 through 2,760 (of 2,795 total)
1 2 3 … 91 92 93 94
  • Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with FTP access to your site in private content.

    Regards,
    Stan Russell.

    #23251 Copied In reply to: Theme installation can't be correctly conducted
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell

    #23243 Copied In reply to: Theme options (Dashboard) PROBLEM !!!
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please specify what must be row width and columns position because your screenshot is not fully clear for us.

    Regards,
    Stan Russell

    #23240 Copied In reply to: Text Is not align as should
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with link to your site.

    Regards,
    Stan Russell

    #23239 Copied In reply to: White line in Custom css
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we are glad that you have solved your problem. Have a nice day!

    Regards,
    Stan Russell.

    #23054 Copied In reply to: Essential Grid Issue? site gone disappeared.
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we can not enter your site as it is protected by password. Please provide us with it in private content

    #23053 Copied In reply to: product "next" buttons advancing out of order
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    unfortunately our theme does not have this feature.

    Regards,
    Stan Russell.

    #23050 Copied In reply to: Featured video in the blog
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we are happy to help you enjoy our themes. Have a nice day.

    Regards,
    Stan Russell.

    #23049 Copied In reply to: Remove etheme_portfolio from slug on portfolio items
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    #23048 Copied In reply to: About importing data from E-Commerce xml file
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please add following code to yours ‘custom.css’ file:

    .blog-post.post-timeline .post-date .post-month {
  font-size: 10px!important;}

    Please ensure that Custom.css is enabled in Theme options > Custom css.

    Regards,
    Stan Russell

    #23046 Copied In reply to: layout looks wrong
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    this problem is caused by one of yours third-party plugins. We have temporary disabled all unsupported plugins on your site and ‘Add to cart’ button appear. Please disable all third-party plugins, check your site, then enable them one by one to find which one is causing problem.

    Regards,
    Stan Russell.

    #23045 Copied In reply to: add to cart button missing
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please update you Royal to latest version (1.4) and check your site.

    Regards,
    Stan Russell

    #22904 Copied In reply to: Royal Store v1.2 Pagination issue
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    our IDStore theme is on updating at present and we think will be available on Themeforest soon. Please, check your e-mail, we have sent version 3.5.

    Regards,
    Stan Russell.

    #22902 Copied In reply to: New theme version
    Avatar: stan
    Stan Russell
    Participant

    Hello Darren,
    we have tested your site and found those issues on front end are caused by your custom css code.
    After disabling it your site displays page content correctly:
    custom.css code disabled

    #22684 Copied In reply to: !! Issues with latest theme update
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we are glad that you have solved your problem. Have a nice day.

    Regards,
    Stan Russell

    #22614 Copied In reply to: How to add dropdown menu?
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you have updated Blanco theme and WordPress to latest versions but have not updated Layer Slider plugin.
    Please update it to latest version. You can find LayerSlider.zip in blanco\code\plugins\ if our theme package.
    Regards,
    Stan Russell

    #20273 Copied In reply to: LayerSlider problem (can't modify)
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are glad that you have solved your issue.
    Regards,
    Stan Russell

    #20262 Copied In reply to: Single product page sidebar
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately we can not enter admin panel using credentials you provided us with. Please check.
    Regards,
    Stan Russell

    #20259 Copied In reply to: Product Page Image Errors
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are glad that you have solved your issue. Please make all changes to theme files in child theme: http://codex.wordpress.org/Child_Themes
    This will prevent you from losing all customization on theme update.

    Regards,
    Stan Russell

    #20258 Copied In reply to: How to disable comments on blog
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    blog page is designed to display only one type of content – blog posts.
    Regards,
    Stan Russell

    #20256 Copied In reply to: Add content above blog posts
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we have edited theme files but changes are not displayed due yours caching plugins. Please clear your cache or provide us with admin access to your site.

    #20091 Copied In reply to: Catagorie text position
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are sorry but Blog in grid view does not have sidebar. It was done to show more posts on page.

    #20084 Copied In reply to: Grid blog layout with right sidebar?
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we have checked your site and Instagram widget is displayed on full width of a page.

    #20077 Copied In reply to: Full width footer for instagram
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please move needed widgets to footer areas 1-4 and fill footer areas 5-8 with empty text widgets only.
    This will leave only little gap

    #20076 Copied In reply to: default footer widgets
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with FTP access to your site in private content and we will implement your request

    #20073 Copied In reply to: Catagorie text position
    Avatar: stan
    Stan Russell
    Participant

    We are happy that you have solved your problem

    #20068 Copied In reply to: IDstore disable author visibility on posts (custom CSS not do any effect)
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are working on theme update right now. IDStore theme is temporary unavailable but soon will be restored on Themeforest.
    We can send you theme package on your mail. Please provide us with purchase key in private content.

    #20066 Copied In reply to: Last version not available in themeforest
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please navigate to Theme options > Color Scheme > Site background and select needed color
    Here is screenshot

    #19603 Copied In reply to: Want to change background colour of Royal Theme
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you can use regular licenses for each site. You do not need to buy license if you are using site only for testing purposes.

    #19598 Copied In reply to: Royal Theme licence
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials to your site in private content
    We will inspect this import problem and install you demo slider

    #19593 Copied In reply to: Revolution Slider Error: Slider with alias travel not found
  • 1 2 3 … 91 92 93 94
    2,731–2,760 of 2,795 posts
Viewing 30 posts - 2,731 through 2,760 (of 2,795 total)
1 2 3 … 91 92 93 94

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