Thanks again for having a forum for us.
Question: Would you be able to figure out why “all of a sudden” some variations are not loading?
For example, on this product, https://porchco.com/store/railings/railing-components/stylepoint-classic-post-cap/, the bottom/second variation will not load.
Thank you for taking a look when able!Site URL: hidden Theme version: 2.9 WooCommerce version: 2.4.6
Hi Eva – thank you for the quick reply and temporary solution to the Attributes/Variations.
Question: Do I need to go in and do this for all Variable products? Is this loss of functionality due to a coming update from 8Theme for Legenda?
Do you know if the 8Theme Team will be updating Legenda so that the Attributes & Variations work again (without having to create them all in the Products > Attributes section and then re-adding them)?
We have 62 Variable products so this could take a while if I have to do each one manually.
Thanks for letting me know when able!
Can you explain a little more about where this changed in a recent WooCommerce update?
I could not find where it is documented that they no longer accept custom Attributes. It still appears as an option even with WooCommerce 2.4.6.
For instance: Add New Product > Attributes > Custom product attributes > Add then gives the “Name” field and “Value(s):” field with the instruction: “Enter some text, or some attributes by “|” separating values”
This is all we’ve done. Our Attributes are entered this way – why would I need to go back and change this if it is still an option in WooCommerce 2.4.6? I don’t see why or where this was/would be changed in WooCommerce 2.4.x.
Thanks again for your help!
Please check the description of our theme update:
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png . Did you remove them?
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your products.
I do the Theme Updates through the Envato Toolkit.
I do see that in version 2.9 (August 15th) you indicated in the changelog: “DELETED legenda/woocommerce/cart/cart-item-data.php”. That file, however, is still present in my copy of Legenda 2.9 when upgrading via the Envato WordPress Toolkit.
The other file, “legenda/woocommerce/single-product/add-to-cart/variable.php” is not present in my copy of Legenda 2.9.
In order to test, I removed the “cart-item-data.php” file and tested the variable products, but the products were still not working (as described above). Also, without without the “cart-item-data.php” file in my version of Legenda 2.9, the mini-cart was displaying funny (see screenshots: WITH cart-item-data.php file and Without cart-item-data.php file). Can you re-create this on your end?
Thanks (again) for writing when able! The main goal is to have the Variable products working with their attributes, just like they have been all these months as I can’t seem to find any indication that WooCommerce no longer permits custom attributes (as described in prior messages in this thread above).
Wow – that fixed it!
But I am equally embarrassed that the file was still in there – I don’t know how I overlooked it! And I am sorry you had to login yourself via FTP to help when that should have been something I could handle.
Thank you again. Everything is working.
As to the other file and why these did not get removed: why did these files not get removed (do you know) when I updated via the Envato Toolkit plugin?
Lastly, do I need to delete the other file that was not removed: the cart-item-data.php? Do the screenshots I attached in #83851 indicate it would be more helpful to leave that file in there (as it is still presently in there)?
Thanks again for all your help, and great work knowing what this was and fixing it right away for me/us!
I have the same problem on my website with all variations, some products are showing that the item is unfortunately not available, other has options to choose but the options are empty no size / no colours to choose. This problem is visible when you go to product and when you choose (select options) or (quick view). If I can get any help with this – will be glad.
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