Forum Replies Created

Viewing 30 posts - 2,761 through 2,790 (of 2,795 total)
1 2 3 … 92 93 94
  • Avatar: stan
    Stan Russell
    Participant

    Hello,
    we have checked you site and see that you still have Legenda v2.4 while latest version is 2.4.1
    Would you like us to update your theme to latest version?

    #19592 Copied In reply to: Featured image disappear from admin
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials to your site in private content

    #19588 Copied In reply to: Delete Custom Tab
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials to your site in private content

    #19586 Copied In reply to: All product pages – screen moves around!
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are working on theme update right now. IDStore theme is temporary unavailable but soon will restored on Themeforest.
    If you want us to update your theme now – please provide us with admin credentials for your site and purchase key in private content.

    #19585 Copied In reply to: Cannot update IDStore
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with link to your site and admin credentials for it

    #19583 Copied In reply to: [youtube] shortcut on mobile not working
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please navigate to Dashboard> Settings> Visual Composer> General Settings, check ‘staticblocks’ and click ‘Save changes’
    Example:

    #19412 Copied In reply to: Visual Composer
    Avatar: stan
    Stan Russell
    Participant

    If you want to hide “product_new” custom field on back-end product page, please click on ‘Screen Options’ button on top of product page and uncheck ‘Custom Fields’
    Here is screenshot: http://gyazo.com/056cf837c4a3772a15cb87c3d493a3e4

    #19393 Copied In reply to: Custom field in Product page does not go away
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with admin credentials if private content

    #19385 Copied In reply to: Custom field in Product page does not go away
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you have upgraded WordPress and Woocommerce plugin to latest version but still are using outdated version of our theme. Please update theme according to the documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/installation

    #19383 Copied In reply to: woocommerce problem
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    it can be done using css code in Visual Composer. Please navigate to page where you want to disable breadcrumbs, click on Edit Page > Visual Composer’s Backend Editor > Page settings (gear icon) and add there following code
    .breadcrumbs{display:none !important}
    Here is example: http://gyazo.com/acebcb3ef7de2586fb053a915ed78293
    This code will hide breadcrumbs only on that page.

    #19377 Copied In reply to: Remove breadcrumbs on a per page basis
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please specify, do you want to place one element above second or place one element as first layer and second as background in one block?

    #19376 Copied In reply to: Visual composer, add image on top of element?
    Avatar: stan
    Stan Russell
    Participant

    You’re welcome!
    If you have any questions please feel free to contact us.

    #19114 Copied In reply to: Need help fixing overlapping prices in product page: grid view
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    what version of Royal theme are you using? There was a bug with this option in v1.2
    In version 1.3 it is fixed. Please update according to theme documentation: https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade

    #18950 Copied In reply to: Mobile Navigation
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin access to your site

    #18949 Copied In reply to: Need help fixing overlapping prices in product page: grid view
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately Royal theme has conflict with this plugin. That’s why WP All Import Plugin is not officially supported by theme. Please import everything you need and disable it.

    #18948 Copied In reply to: Product Attributes
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    to disable Account and Sign in|Register, please go to Theme Options > Header > Enable top links (Register | Sign In) > Off

    #18942 Copied In reply to: Mobile Navigation
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    if you want to edit slider, you should navigate to Dashboard> Revolution slider, select needed slider (usually called ‘Home’) and click on ‘Edit slides’
    To change bottom logo please replace file /wp-content/themes/legenda/images/logo-small.png with your own

    #18941 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with link to your site

    #18940 Copied In reply to: Menu Font
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with link to your site and admin credentials in private content

    #18939 Copied In reply to: Product Gallery – Not Showing
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please specify, what are the problems with images? It would be very helpful if you describe what do you want to display and how.

    #18809 Copied In reply to: Single Product Images
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin access to your site and let us know what pages from Legenda demo do you want to have?

    #18593 Copied In reply to: Legenda and Visual Composer
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    it can be done using custom css. Please rename file ‘default.custom.css’ to ‘custom.css’ in your theme folder, then go to Theme options > Custom css > Enable
    After that add to custom.css following line:

    .price{color:blue}

    Note that you may use any color as you want

    #18592 Copied In reply to: Adding Font to be used in the Typography setting
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with link to your site so we can take a look on a problem.

    2) This feature can be disabled in Theme options > General > Fixed navigation

    3) Please provide us with a screenshot as example of your request so we can get a better understanding of your question

    #18590 Copied In reply to: Arrows in revolution slider and header
    Avatar: stan
    Stan Russell
    Participant

    Hello
    you can find all available PSD files in the folder ‘PSD’ in theme package. Unfortunately we do not have any additional PSD files

    #18589 Copied In reply to: Animal store revo slider images – psd?
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please disable Nice Scroll in Theme Options > General > Nice Scroll > Off

    #18586 Copied In reply to: Windows 8.1 issue with scrolling
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    We are sorry, but if you use any custom theme you need to translate it. You can translate only necessary strings in .po file, not whole file. But theme lines won’t be translated without translation of theme language files.

    #18585 Copied In reply to: How do I stop IDStore overriding/preventing translation by plugin?
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    Please provide us with admin credentials in Private Content.

    #18582 Copied In reply to: CSS issues?
    Avatar: stan
    Stan Russell
    Participant

    We are sorry, but we provide support only for our themes. You bought our Blanco theme, do you have any problems with it? If you have issues with Refined Style theme you should contact with theme authors support team to solve your problems

    #17479 Copied In reply to: Refined Style theme
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    unfortunately our theme does not have this feature by default. You need additional customization or special plugin to get this feature.
    Please note that our theme was not fully tested with third-party video plugins so we can not guarantee their work with our theme.

    #17458 Copied In reply to: How can I add video to homepage and product tabs
    Avatar: stan
    Stan Russell
    Participant

    I do not see any problems with scroll on your checkout page. What browser do you use?
    Try to deactivate nice scroll in Theme options>General and check if it solve your problem. Let us know in case it won’t help

    #5705 Copied In reply to: Can't scroll on checkout page
  • 1 2 3 … 92 93 94
    2,761–2,790 of 2,795 posts
Viewing 30 posts - 2,761 through 2,790 (of 2,795 total)
1 2 3 … 92 93 94

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