Hello,

Fixed. Please try to find and translate strings now.

Regards

Hello,

Could you, please, provide screenshots or a video for a better understanding of your request?
Also, provide URL of product page with mentioned displaying.

Regards

Hello,

Provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

Hello,

Try to disable javascript minification in the settings of the plugin.
If this doesn’t help, try to contact the support of the plugin.

Regards

Hello,

Could you, please, record a video for a better understanding of your request?
Also, provide URL of your site.

Regards

Hello,

Thanks for using our theme and for contacting us.
“Refresh this page and it lets you scroll across to blank space on mobile devices.” – Do you use the latest version of the theme? To check it go to Appearance > Themes > Theme details about XStore parent theme – https://prnt.sc/_vWjB28Pc1gN If your version is 8.3.1, download sidebarCanvas.min.js file from this page https://dropmefiles.com.ua/en/BR6XQwTD and re-upload it into xstore/js/modules folder via FTP. Clear cache and check the result.

“The CSS in the customisation panel doesnt work.” – do you mean code was added in Theme options > Theme custom CSS? Provide an example of such code and temporary wp-admin access, so we can take a closer look.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

“as kept duplicating the logo” – Provide a screenshot of the problem. As I can see, there is 1 logo image – https://prnt.sc/aRaH7bUQbhZR
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

Hello,

According to the fact those blocks were created with an additional plugin we could propose the next solutions only with custom CSS
make max-height of filters
1/

.shop-filters .wcf-popover-body .inside-filter {
max-height: 200px;
overflow: auto;
}

2/ make the wishlist invisible until the customer will interact with the product (make hover on the product)

.add-to-wishlist-before_image:not(:hover) .yith-wcwl-add-to-wishlist {
opacity: 0;
visibility: hidden;
}
.add-to-wishlist-before_image .yith-wcwl-add-to-wishlist {
transition: all .3s linear;
}

Regards

Hello,

I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.

Regards

Hello,

Sorry for the delay in answering.
We can’t connect – https://prnt.sc/aPM7YiSwkX-X Please check the credentials.

Regards

Hello,

Thanks for letting us know.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

“it automatically came- the TEA STORE page” – it can’t be done automatically, you imported this WPB demo on site.
“When i open the page with elementor it will open up in text- codes only.” – yes, because this version was created using WPBakery. If you want to use Elementor, you need to reset the current content and install one of our Elementor demo versions.
“What are the exact steps to start using Elementor instead of WPBakery?” – please follow next steps:
– Install WordPress Database Reset plugin and remove all the existing content
– Go to XStore > Import demos > install one of Elementor demo, for example – https://prnt.sc/sayH5O4GuDy2
– after the import, go to Elementor > Settings > Post types, enable editor for products and static blocks, then edit content depending on your needs.
We can do this on your site. Provide temporary wp-admin access and URL of the desired demo.
Waiting for your reply.

Regards

Hello,

Thanks for using our theme.

Could you record a video of your customizing process with the error message shown?

Provide temporary wp-admin and FTP access, via the Private Content area.

wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello @KD,

You can find the archive “Revolution sliders from XStore Demos” here – https://www.8theme.com/downloads/ It contains all sliders from our demos.

Regards

Hello,

We did not test such plugins with our theme, so can’t give you solid advice.
Contact the support of WooCommerce, they will give you suggestions.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

Record a video, upload it on a filesharing service, for example, https://dropmefiles.com.ua/en/ , and provide URL via the Private Content area.

Regards