Hello,
@media only screen and (max-width:480px){
.single-product .product-information .single_add_to_cart_button:not(.et-single-buy-now), .cart .et-or-wrapper {
display: none;
}
}
Do you mean this code?
Regards
Hello,
@media only screen and (max-width:480px){
.single-product .product-information .single_add_to_cart_button:not(.et-single-buy-now), .cart .et-or-wrapper {
display: none;
}
}
Do you mean this code?
Regards
Hello,
Please contact the support of WPML plugin first.
Regards
Hello,
Mentioned top filter was added using a 3rd party plugin, it doesn’t come from our theme, so you need to contact the support of that plugin.
Regards
Hello,
Please reads docs of the plugin, https://www.sliderrevolution.com/tutorials/optimizing-load-speed-and-performance/ – “Part Two: Optimization in 3 Steps”
and related articles you can find online – https://wpmudev.com/blog/optimize-slider-revolution-wordpress/
Regards
Hello,
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Regards
Hello,
We can’t open your site, please check screenshot in the Private Content area.
Make sure that Cart page is created https://woocommerce.com/document/woocommerce-pages/ and selected in WooCommerce > Settings > Advanced > Page setup.
Provide temporary wp-admin access, so we can take a closer look at your settings.
Regards
Hello,
Try to disable “Static Blocks Cache” in Theme Options > Speed optimization
Regards
I’ve checked your site on https://ready.mobi/ and on my mobile device (Chrome browser) and all works fine.
What device and browser do you use? Try to clear cache of your mobile browser and check one more time.
Record a video, so we can repeat your steps to re-create the problem.
Regards
Hello,
There is no such option by default, please submit your request here – https://www.8theme.com/taskboard/, and our dev team will analyze how many people needs this also.
Regards
Hello @Vaporizer,
What browser do you use?
“However, it’s gone on mobile mode. I’ve tried the settings, but can’t seem to find the solution. Is there any code disabling this? Can’t find any.” – what exactly do you mean? Sorry, but your request is unclear to me. Please describe in more detail with screenshots.
Regards
Hello,
Some plugins were not fully installed, so need to be re-uploaded via FTP.
Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Check the footer now. You can edit the Footer static block using Elementor now.
Regards
Hello,
Please provide URL and temporary wp-admin access via the Private Content area.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Please describe the issue in more detail as much as you can. Screenshots will be appreciated.
Regards
Hello,
Thanks for the reply.
Let us know if you need any assistance.
Regards
Hello,
Thanks for the video.
It seems your site is under maintenance mode because we can’t see the menu – https://prnt.sc/O0d6w7ACOydj
Could you provide temporary wp-admin access?
Regards
Hello,
We did not test such plugins officially with our theme, so can’t give solid advice.
Try to contact WooCommerce support.
Regards
Hello,
Please let us know what browser you use because we do not see the problem in Chrome – https://gyazo.com/6b4a231e29d395e6c66bb26d7d4b8f69
Regards
Hello,
Please follow this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
We can help you by uploading pre-create translation files. For this, provide URL and temporary wp-admin access via the Private Content area.
Regards
Hello,
Thanks for the reply.
Let’s solve questions one by one and not mix a few together.
About images, you are using 3rd party plugins. Try to disable plugins that do not come bundled with our theme and check scroll/images then. If it was plugin’s fault, disable plugins one by one to find out what exactly plugin causes problems, then check the settings of that plugin.
Changes in the parent theme will be lost after update, so add your custom CSS code in style.css file of the child theme.
Regards
Hello,
Thanks for using our theme.
Go to Appearance > Menus > select and edit menu.
Regards
Hello,
Disable all 3rd party plugins, then do the import, you should not face any problem.
Let us know if any further assistance is needed.
Regards
Add the next code in Theme Options > Theme custom CSS:
.single-product .hide-offscreen.wc-gforms-hide-from-email-and-admin {
display: none !important;
}
Regards
Hello,
Thanks for contacting us.
We can’t log in, unfortunately. Please check credentials – https://prnt.sc/r4J2rNEgS5av
Regards
Hello,
I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.
Regards
https://www.8theme.com/topic/checkout-payment-field-sporadically-not-working/#post-332964 Try to enable/disable options of the plugin to find out which one causes the problem.
Regards
Hello,
I can’t find the form on front end of your site, and you did not provide URL of page with it.
gravity forms plugin doesn’t come bundled with our theme. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins and we do not provide support for such plugins.
Please spend some time and provide URLs/explanations to make the situation clear for me, in another case I will not be able to help you.
Regards
Yes, add the code in Theme Options > Theme custom CSS > Global custom CSS.
The zoom effect shows the real size of images. You need to upload images with bigger dimensions.
Regards
Hello,
Try to disable Products Masonry in Theme Options > WooCommerce > Shop > Shop page Layout.
Then try code from this topic – https://www.8theme.com/topic/problem-with-products-layout-in-shop-page/#post-316130
Regards
Hello,
We copied xstore/woocommerce/myaccount/dashboard.php to your xstore-child/woocommerce/myaccount/dashboard.php and added a few lines of code -> https://prnt.sc/dZEwpAz6iA9a
Now you have a download button between others -> https://prnt.sc/uM_AT-w6vvvK
Regards