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Gravity forms css not working on basket page

This topic has 10 replies, 2 voices, and was last updated 1 years, 7 months ago ago by ryan@rrwebdesign.co.uk

ryan@rrwebdesign.co.uk

Participant

August 31, 2022 at 17:35

Hi,

I am using gravity forms, I have added some CSS to the form but it’s still showing, I have used the same CSS on another site and it works fine so I am guessing its the theme that’s blocking it

Could you take a look

Please, contact administrator
for this information.

#332875 Copied Theme version: 8.3.1

9 Answers

Rose Tyler

Support staff

September 1, 2022 at 08:15

Hello,

We can’t open your site, unfortunately. Please check the Private content area.

Regards

Please contact administrator
for this information.

#332916 Copied

ryan@rrwebdesign.co.uk

Participant

September 1, 2022 at 08:18

website moved domains

Please contact administrator
for this information.

#332917 Copied

Rose Tyler

Support staff

September 1, 2022 at 12:46

Hello,

Please provide URL of page where you added the gravity forms, and let us know what exactly CSS not working. Screenshots will be appreciated.
You can use the Lightshot screenshot or Gyazo tool to make screenshots and share links here.

Regards

#332960 Copied

ryan@rrwebdesign.co.uk

Participant

September 1, 2022 at 13:09

Every gravity form is used for totalling up add ons for the basket page

hide-offscreen wc-gforms-hide-from-email-and-admin

this is added to the customisation cost widget –

it should remove the total cost from the product page but doesn’t on your theme

#332971 Copied

ryan@rrwebdesign.co.uk

Participant

September 1, 2022 at 13:10

https://prnt.sc/u5JEf_nbGSpr

#332973 Copied

Rose Tyler

Support staff

September 1, 2022 at 14:53

Hello,

I can’t find the form on front end of your site, and you did not provide URL of page with it.
gravity forms plugin doesn’t come bundled with our theme. Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins and we do not provide support for such plugins.
Please spend some time and provide URLs/explanations to make the situation clear for me, in another case I will not be able to help you.

Regards

#332990 Copied

ryan@rrwebdesign.co.uk

Participant

September 1, 2022 at 15:34

https://custom-lynx.co.uk/product/custom-lynx-neutrik-110-ohm-digi-tour-grade-aes-ebu-cable-3-pin-male-xlr-to-3-pin-female-xlr/

This is on every product page,

You will see customisation cost,

Customisations Cost
Price: £ 0.00

This should be hidden from the product page using the CSS provided,

Yes I know you don’t provide support but the issue seems to be with the theme as the CSS works on other themes

#332994 Copied
Rose Tyler

Support staff

September 1, 2022 at 15:41
Add the next code in Theme Options > Theme custom CSS:
```
.single-product .hide-offscreen.wc-gforms-hide-from-email-and-admin {
    display: none !important;
}
```
Regards
#332997 Copied
ryan@rrwebdesign.co.uk

Participant

September 1, 2022 at 16:04

Perfect,

Thank you very much for your support

#333003 Copied
Tagged: basket page, gravity forms, troubleshooting, woocommerce, wordpress
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Gravity forms css not working on basket page

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