Hello,

Thanks for the private details !

We checked your web-site now and there is countdown on cart & checkout pages -> https://prnt.sc/M0WCHJ7hI4Dt , https://prnt.sc/mZcZyg7OrIbT
According to the fact you have Cart/Checkout progress bar disabled in Sales Booster section -> https://prnt.sc/RBz3nWavYod2 You don’t have it shown on frontend. But once you enable it you will have a progress bar shown there -> https://prnt.sc/tQV4RqRAf0k1

If you still find issues, please, provide us screenshots with those problems and step by step details to recreate the issue.

Regards

Hello,

We checked your web-site with the StoreFront default WooCommerce theme and we found that when the default Price filter is added to the sidebar area -> https://prnt.sc/dv_Pb3FMfqdO it is not showing on that category -> https://prnt.sc/vS9NMqrHvprm
That price filter also is not shown on another product category -> https://prnt.sc/sAdECELxzgOp

We checked your situation deeply and found that many products on thes parfumes category are not able to be bought -> https://prnt.sc/Fc1dx9RbqozX

Changed one products variations -> https://prnt.sc/nXkRbjjpAWiu but filters are still not showing

We also tried to change the amount of products shown but filters are still not shown.

According to the fact that with the Storefront there is no default Filter by price widget as well, we would recommend you to contact WooCommerce plugin support with such question. https://wordpress.org/support/plugin/woocommerce/ Once they give you an answer, write us as well to understand whose issue it is. Screenshots of added default Price filter widget and frontend (without that widget) were provided to you above.

Regards

Hello,

We checked the problem on our testing web-sites and didn’t find that issue ->
Cart -> https://prnt.sc/9NFsY2HZ8T9J
Checkout -> https://prnt.sc/D6NCqO3Izi2K
We checked your web-site but didn’t find you are using advanced separated layout -> https://prnt.sc/K9sOGa54PHLx
Also, your web-site from the dashboard has the prefix dev. but if to check the frontend there is no such prefix (see details in the Private Content area)

Regards

Hello,

We uploaded the file with fix to your skalkur.styr.fo so you may check it there. We checked before and after (the problem was solved)
To upload file with the fix on your another skalkur.fo web-site please, follow the instructions:
1/ Download file here -> dropmefiles.com.ua – https://dropmefiles.com.ua/ua/4wxNkhXEv
2/ Upload it by next path -> xstore/js/ajax-filters.min.js

Also, it will be included in the next theme update!

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and create translation for XStore theme. Make sure that translation files are placed in /wp-content/languages/themes/ folder.

About XStore Core plugin translation, you need to Sync it – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate new strings. Also, synchronize translation for WooCommerce plugin.

Regards

Hello,

Thanks for using our theme and for contacting us.
Go to Theme Options > Speed Optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Activate mentioned options once all changes to the header/footer will be done.
Enabled Elementor for static blocks – https://www.8theme.com/documentation/xstore/support/static-blocks/ and set https://prnt.sc/mwrWGIwC9p6w
Clear cache of browser and check then.
If you need any further assistance, provide temporary wp-admin access.

Regards

Hello,

We’ve temporarily disabled Ajax pagination/filtering via Theme Options, the bug is disappeared now and your site works fast. Check video in the Private Content area.
1/ Please test it from your side, and let us know.
If the problem is solved for you too, it means something wrong with the Ajax functionality. We did not get reports from other customers about this problem, so it can be a conflict with a 3rd party plugin on your site, or something else.
2/ Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, enable Ajax pagination and Ajax Product Filters via Theme Options, and then check. Maybe one of the additional plugins is the reason for the problem. Let us know the result.
3/ Could you provide temporary FTP access? then I will ask our dev team to check the situation of your site more deeply.
Waiting for your reply to 3 questions.

Regards

Hello,

Thanks for the reply.
I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.

Regards

Hello,

Please check the screenshot in the Private Content area.
There is a Mixed content error, so re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.

Regards

Hello,

Thanks for the reply.
Please provide FTP access also.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

1/ Could you please record a video of the problem? At first sight, filters work fine.
2/ Contact support of WordPress, this is independent of the theme.

Regards

Hello,

Thanks for the reply.
Please provide FTP access, I will ask for assistance from our dev team side.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Have you tried to move this product to Trash and create a new one with the same settings? Do you face the problem still?

About rating, contact the support of this plugin – https://prnt.sc/sIO4ecTvJ5Nj or WooCommerce.

Regards

Hello,

Thanks for the reply.
On the demo, you can see the predefined behavior, so it is not a bug.
If you want to change it, submit the request on the taskboard, as was mentioned, then our dev team will read it, discuss it, and maybe implement it.
You can change the text on the button by editing the translation.

Regards

Hello,

It looks like you have changed wp-admin access.
We’ve enabled Buy Now button in the settings of Single Product Builder > Add to cart, and added custom CSS code in Theme Options > Theme custom CSS.

Regards