Do you mean this one – https://prnt.sc/rzFQPd9UAAXD ?

Regards

You’re welcome!
Have a nice day!

Regards

Hello,

This text comes from WooCommerce, so you can use translation files to change it. Install and activate Loco Translate plugin > create a translation for WC plugin > change English text and disable the Loco plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
When you will need to change the text back, activate Loco plugin and do this, or just delete translation files.

Regards

Hello,

You need to enable a separate cache for the mobile devices in the cache plugin setting. Or if you don’t want to enable that then disable the Mobile header optimization option in Theme Options > General.

Regards

Hello,

1/ We do not see the problem https://prnt.sc/SNpObLJr6mtq Please clear cache and check one more time. If the problem persists for you, provide URL of page and title of the product, or even a video of the problem.
2/ Delete the custom code that you can see on the screenshot in the Private Content area.

Regards

Hello @Nick,

Have you cleared cache? Could you provide URL and screenshot?

Regards

Hello @Artur,

We have a Figma file for that instead of PSD. Link to download you can find in the Private Content area

Regards

Hello,

Please provide FTP access also. I’ve passed this problem to our dev team.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Sorry for the delay in answering.
1/ Please provide URL of the page from your screenshot and describe where to click to be able to see the form.
2/ There is no possibility to change it.

Regards

Hello,

The latest version of the theme and core plugin are available here -https://www.8theme.com/downloads

Regards

Hello,

Here is the reply from our dev team:
It’s not up to us, Facebook itself disables the keys every 60 days – https://developers.facebook.com/docs/facebook-login/guides/access-tokens/get-long-lived https://prnt.sc/s4X1Q7LJTCiO
also keys become invalid when changing facebook/instagram password
and also if you log out on all devices

Regards

Hello,

Please see screenshots – https://prnt.sc/ACUkYPWfXbNM > https://prnt.sc/xZ49azXKp54Q > https://prnt.sc/yTMC-i1cC0v3

Dashboard > Comments > delete Comments
WooCommerce > Settings > Products > Enable product reviews > off. Go to Products > select all products and click on edit > disable comments
Theme Options > WooCommerce > Shop > Tabs > Tabs Type > Disable

Regards

Hello,

Try to disable “AJAX Add To Cart For Simple And Variable Products” via Theme Options. Try to disable Single Product Builder.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

I can ask our dev team to check what can be done to help you. Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

Hello,

1/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards