Mega Menu Disturb on Home Page pl. resolve

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: shree
    shree
    Participant
    September 23, 2022 at 11:07

    Mega Menu display Disturb on Home Page but on click any product page menu display normal view. pl. tell me how can resolve this.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2022 at 12:24

    Hello,

    Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Activate mentioned options once all changes to the header/footer will be done.

    Regards

    Avatar: shree
    shree
    Participant
    September 23, 2022 at 14:21

    We set all this to off
    Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off.

    But Problem remain same

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2022 at 14:29

    Hello,

    1/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
    2/ If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.
    wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

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