Problem with displaying menus in different languages

This topic has 13 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: Artur
    Artur
    Participant
    September 25, 2022 at 10:12

    Hello, I am creating a site in 2 languages, for this I use the PolyLang plugin, but there is a problem on the menu page, there are no menu display areas, so I can’t choose which menu should be displayed in which language, please tell me how to solve this problem

    12 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 26, 2022 at 06:52

    Hello, @Artur,

    Could you please resave the menu and check back again after removing the cache if the issue will still persists then please share your site WP Admin URL and Credentials and also the Cpanel Login details in the private content area of this topic so that we will check it for you on your site.

    Regards 8Themes Team.

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 08:07

    Okay, do you need access to the site’s admin area as an administrator?

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 08:39

    For translations, I use PolyLang, so I need the menu settings to be the same as in the first screen Screen 1
    But on the Xstore theme, it looks different, you can see it on the second screen Screen 2

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2022 at 09:28

    Hello @Artur,

    Please check this topic – https://www.8theme.com/topic/menu-location-setting-is-not-visible/

    Regards

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 09:54

    Well, I read and watched the video, but I didn’t understand how to make the conditions for it to be displayed differently in different languages, maybe you can make one on my site (I already gave the data) and shoot it on the video so that I can watch and understand how it can be done in my case

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2022 at 10:28

    Hello,

    We can’t access the Dashboard with the access you provided.
    Go to Header Builder > Multiple headers > create new header set it for Entire site and select the language, then edit this custom header > menu element settings > select menu.

    Regards

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 17:34

    The problem with the menu is solved, I found how to do it, thank you, but there is a problem with the Footer, it is made in a Static block, and it cannot be changed through Elementor, you can only change it on the admin panel and only through the usual WordPress editor, can you tell me how to change the Footer convenient and how to make it for different languages

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 17:42

    As I understand the footer is displayed as a widget, but how to change it through Elementor or through the Xstore editor?

    Avatar: Artur
    Artur
    Participant
    September 26, 2022 at 18:02

    The site gave you the administrator role, now you can go to the dashboard and check everything

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2022 at 07:28

    Hello,

    You need to enable Elementor for static blocks – https://prnt.sc/cbwitR-P02Au , also read this article https://xstore.helpscoutdocs.com/article/142-cant-edit-footer-static-block-using-elementor

    Regards

    Avatar: Artur
    Artur
    Participant
    September 27, 2022 at 07:43

    Хорошо, спасибо, вы самый лучший поддержка, решено всегда буду использовать темы от 8Theme

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2022 at 08:22

    Hello,

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

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The issue related to '‘Problem with displaying menus in different languages’' has been successfully resolved, and the topic is now closed for further responses

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