There is a “sale booster” on my cart popup page that wasn’t to be there..

This topic has 6 replies, 3 voices, and was last updated 1 year, 6 months ago ago by Rose Tyler

  • Avatar: Ian
    Guilherme
    Participant
    September 23, 2022 at 02:18

    Hi. A customer has sent me a print of its phone with the message “spend … to get free shipping” on the cart element, but I thought I had setted this element to not be shown (here https://snipboard.io/iNkFIT.jpg and here https://snipboard.io/gtqaKJ.jpg and here https://snipboard.io/8Zv2ym.jpg).. What did I do wrong? Thanks.

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2022 at 05:43

    Hello, @Guilherme,

    Please also try to Disable this progress bar option as well. See the image for better reference: https://postimg.cc/V0ySZV9k

    And check back to your site after Clearing the browser cache. Hope this help to resolve your issue.

    Regards 8Themes Team.

    Avatar: Ian
    Guilherme
    Participant
    September 23, 2022 at 12:16

    Hi. Thanks for the answer, but all the steps (fake sale, progress bar, request quote, cart/checkout pages, fake live viewing, product sold counter and floating menu) are disabled.
    Any suggestion of where else I can check?
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2022 at 12:28

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look at your settings.
    wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Ian
    Guilherme
    Participant
    September 23, 2022 at 13:01

    Thanks, here is it.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2022 at 15:09

    Hello,

    Clear cache and check now.

    Regards

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