This topic has 6 replies, 2 voices, and was last updated 1 year, 5 months ago ago by Rose Tyler
Website hosted through Bluehost – I keep having an issue when the PHP is updated higher than 7.3.
Provide us with temporary wp-admin and FTP access, and do a full backup before this.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
Notes here – third time I have tried to sent
Wp-admin access works fine, but we can’t connect FTP
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Is there a restriction by IP or something else? Please check.
We can’t connect still, unfortunately.
Here is a screenshot – https://prnt.sc/JRuVOIn_AAsY Ask your hosting provider for assistance with this problem.
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