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High CPU usage when I interact with the site

This topic has 9 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Andrei

Participant

September 6, 2022 at 18:33

Hello, I notice that any interaction with the site (modifications by administration, browsing the site, etc.) the CPU increases even up to 100%. I disabled many functionalities in the theme (such as the ajax search, it crashed instantly when I used it).
What would be the solution, the site is demo at the moment, not live.

Please help me with some technical solution or solution implementation.

Please, contact administrator
for this information.

#333405 Copied Theme version: 1.0 WooCommerce version: 6.8.2

8 Answers

Rose Tyler

Support staff

September 7, 2022 at 13:16

Hello,

Contact your hosting provider and ask them about reports of the queries that use a lot of CPU on your site. Provide us with these reports to find out what exactly is the reason for the issue.
Check all the enabled plugins and disable all the plugins that you don’t really use. Don’t keep them enabled just in case.
If you don’t need a portfolio disable it in Theme Options > Portfolio. If you don’t need testimonials disable them in Theme Options > Global.

Regards

#333487 Copied

Andrei

Participant

September 17, 2022 at 14:29

I have no way to get this report. If you can please also look at other aspects… I disabled a lot of functionality in the theme.

#334364 Copied

Rose Tyler

Support staff

September 19, 2022 at 13:04

Hello,

What tester do you use to check? (since we really don’t see any significant flaws (high CPU usage) in using your site).
We don’t need cPanel, only FTP host, FTP username and FTP pass.

Regards

#334468 Copied

Andrei

Participant

September 23, 2022 at 21:31

The front end of the site is moving hard. We also increased the hosting resources. The site has only one product on it and I just edited the demo content, the pictures are under 100kb webp, it moves horribly…

it also moves hard in the transition between internal pages before I change anything about it…

I have attached the ftp

Please contact administrator
for this information.

#334918 Copied

Rose Tyler

Support staff

September 26, 2022 at 07:49

Hello,

At first sight, it works fine on the frontend, for us. Please clear cache of your browser and check one more time. Record a video for us.
https://prnt.sc/KmmcxddWcTfZ – https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/
https://prnt.sc/CWrRALgo5gw- – https://tools.pingdom.com/
“We also increased the hosting resources.” – could you provide screenshots? How can we check/test it?

Regards

#335030 Copied

Andrei

Participant

October 1, 2022 at 19:08

If you have recommendations for this settings… https://prnt.sc/1nv7CDHn0cG4

#335567 Copied

Andrei

Participant

October 2, 2022 at 16:36

Problem still allowed…https://prnt.sc/-dr3NfqxAM_p

#335613 Copied

Rose Tyler

Support staff

October 4, 2022 at 15:44

Hello,

Improvement for this will be done in the next theme update.
Do you have a staging site (full copy of the live one)? We can send you archies for testing. Let us know if you want to test the new version.

Regards

#335795 Copied
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