We have an issue with variations in popup quick view

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    September 26, 2022 at 08:40

    Hello

    When I click on quick view for a variable product, the variation are not show correctly, is not possible to select a variation it appears as it :
    Size
    . 36
    . 37
    . 38
    . 39
    . 40

    Do you have an idea because not found to fix this issue.

    Also, when I enable in child theme the file style.css, the product page layout is broken. The product page layout displayed in fullwitdh when style.css enabled, if I disable style.css product page layout displayed it correctly.
    Now style.css is disable.

    Greatings

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2022 at 09:53

    Hello,

    1/ We do not see the problem https://prnt.sc/SNpObLJr6mtq Please clear cache and check one more time. If the problem persists for you, provide URL of page and title of the product, or even a video of the problem.
    2/ Delete the custom code that you can see on the screenshot in the Private Content area.

    Regards

    Please contact administrator
    for this information.
    Avatar: Chris0483
    Chris0483
    Participant
    September 26, 2022 at 10:05

    Ok sir, quick view works fine on shop page, but the issue is only on home page.

    For child theme the file style.css is empty sir. Clear cache, delete historic navigation, wp rocket refresh cache, refresh page in navigation private mode ok, but again issue on product page…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2022 at 09:18

    Hello,

    Please clear the cache and check now.

    Regards

    Avatar: Chris0483
    Chris0483
    Participant
    September 28, 2022 at 10:49

    Hello

    Now with new version theme issue on quickview popup is good, but not for product page layout is always on fullwidth

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2022 at 12:18

    Hello,

    For child theme the file style.css is empty sir. Clear cache, delete historic navigation, wp rocket refresh cache, refresh page in navigation private mode ok, but again issue on product page… – There is a cache of some sort, because via inspector in the browser the next content of style.css file is visible – https://prnt.sc/Batt_ewY4so1 Do you use CDN or browser cache? Ask your hosting provider for assistance with it.

    Regards

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