We can’t connect FTP still, please provide a screenshot of your settings from FileZilla.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Regards
We can’t connect FTP still, please provide a screenshot of your settings from FileZilla.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Regards
Hello,
We’ve added code in functions.php of child theme – https://prnt.sc/frgyBlyN81cK
add_action( 'etheme_woocommerce_template_single_excerpt', function() {
global $product;
if ( function_exists('get_field')) {
$value = get_field( 'free_return', $product->get_id() );
if ( $value ) {
echo '<p>' . $value . '</p>';
}
}
}, 5 );
Clear cache and check now.
Regards
Hello,
The mentioned demo uses Elementor, but you are using WPBakery, so there is no option to just copy/paste content.
We’ve created a new static block on your site “Ask An Expert”, you can edit it depending on your needs and set on single product page. Here are settings from the demo – https://prnt.sc/T0YArN-za5d9 https://prnt.sc/_t9Gq6iAjjEy https://prnt.sc/0oRv3O0cBVKK https://prnt.sc/LQoHOOiU4Orh
Regards
You’re welcome!
If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day ?
Regards
Hello,
Where exactly do you get mentioned warnings? Have you cleared all cache after deleting plugins?
Contact your hosting provider and ask about assistance.
Regards
Hello,
Thanks for using our theme.
Theme Options > Header Builder > Header overlap > disable overlap
Regards
Hello,
Another specialist will get back to you after a detailed review. Please be patient
Regards
Hello,
You can activate XStore now.
Regards
Hello,
Single Product Builder > Multiple templates > create a new template, select Conditions where to show it. you can create a few templates and set static block in settings depending of template.
Regards
Hello,
Try the next code:
.etheme-product-grid-item {
flex-direction: column;
justify-content: space-between;
display: flex;
height: 100%;
}
Regards
Hello,
Please check screenshot in the Private Content area
Regards
Hello,
“Bought Together” feature is available on simple products only, there is no option to enable it on variable products, unfortunately.
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
Regards
Hello,
Credentials are incorrect, please check by yourself – https://prnt.sc/1JsenvI73uIU
About templates, you used Elementor, isn’t it? Try to contact the support of Elementor.
Regards
Hello,
Could you please, provide us screenshots of your work (where did you create the field? and where would you like to output it ? )
Also, it would be better if you could provide us with ftp access.
Regards
Hello,
Thanks for the reply.
Your problem was passed to our dev team. I will let you know once get an answer.
Regards
Hello,
Another specialist will get back to you after a detailed review. Please be patient
Regards
Hello,
Please provide FTP access.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Our dev team constantly working on speed improvements, File generator was out of date method, so it was replaced by others functionality, so you do not need to worry about this.
Regards
Hello,
Thanks for using our theme.
1/ Theme Options > WooCommerce > Single Product Builder > add Tabs element of Full description element in one of the sections.
2/ Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > check the content of the PreFooter area, then edit static block using Elementor.
Regards
Hello,
Thanks for the reply.
Theme options > Header builder > Cart > Mini-Cart Promo Message > edit content of Text tab
Regards
Hello,
Please contact support of WPML plugin first.
Let us know if any assistance will be needed from our side after that.
Regards
Hello,
1/ After uploading the translation files of the theme (with the correct name – your language name and xstore theme suffix, e.g xstore-de_DE.po) into the correct location ( /wp-content/languages/themes/ folder) you need to sync the translation https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and then manually translate strings that are untranslated still. Do the same for XStore Core plugin (/wp-content/languages/plugins folder).
2/ You need to translate WooCommerce also – https://woocommerce.com/document/woocommerce-localization/
Regards
Hello @Ryan M,
Do you mean filter by categories? No, we did not test such plugins officially with our theme. You can contact the support of WooCommerce to get recommendations.
Regards
Hello,
Thanks for the reply.
Your Home page uses a custom header, so to change the Logo, go to Theme Options > Header Builder > Multiple headers > edit Home page header.
Also, there is no needs to activate all plugins that come bundled with the theme, because every additional plugin slows down the site a bit. Read description of every plugin and activate only needed. For example, the content was created using Elementor plugin, so I’ve disabled WPBakery Page Builder and Massive Addons plugins.
Regards
Hello,
Thanks for the reply.
You can activate XStore now.
Regards
You’re welcome!
Have a nice day!
Regards
Hello,
Thanks for the reply. Please check the Private Content area.
Regards
Hello,
Thanks for the explanation, it is clear now.
What device and browser do you use?
Try to add the next code:
.et-toggle-mob-sidebars-inner svg {
display: none !important;
}
Regards
Hello,
What is the URL of your site? Could you provide temporary wp-admin access?
Regards
Hello, @Mody,
Have you changed wp-admin access? Please provide the correct credentials.
Regards