Logo change does not work on the demo site

This topic has 6 replies, 2 voices, and was last updated 1 year, 3 months ago ago by Rose Tyler

  • 5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2022 at 11:56

    Hello,

    Thanks for using our theme.
    Your site is under maintenance mode, so we can’t check it.
    Please provide temporary wp-admin access via the Private Content area, so we can take a closer look at your settings.
    Read this article also – https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

    Regards

    Avatar: Saud Raza
    Saud Raza
    Participant
    November 20, 2022 at 13:04

    Please have a look I have given you editor access.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2022 at 13:30

    Hello,

    We can’t log in – https://prnt.sc/9JuoTadzFtdG
    Please check the credentials.

    Regards

    Avatar: Saud Raza
    Saud Raza
    Participant
    November 20, 2022 at 14:23

    Please check with these details:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2022 at 16:12

    Hello,

    Thanks for the reply.

    Your Home page uses a custom header, so to change the Logo, go to Theme Options > Header Builder > Multiple headers > edit Home page header.

    Also, there is no needs to activate all plugins that come bundled with the theme, because every additional plugin slows down the site a bit. Read description of every plugin and activate only needed. For example, the content was created using Elementor plugin, so I’ve disabled WPBakery Page Builder and Massive Addons plugins.

    Regards

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