Help adding new block position on product page

This topic has 10 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: Niddy
    Niddy
    Participant
    November 20, 2022 at 23:52

    Hi,

    Can we add a new block underneath the product images? Please see private info for more details and image as it is sensitive.

    Thanks for any help.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2022 at 06:53

    Hello, @Niddy,

    Yes, you can add a custom block underneath the product images on the Single product page. I have captured a video for you on my test site. Please watch it complete and follow the steps shown in the video: https://www.veed.io/view/2de2d045-5a33-40c3-abe9-1ccb2a38a8f3?sharingWidget=true&panel=share

    Regards 8Themes Team.

    Avatar: Niddy
    Niddy
    Participant
    November 21, 2022 at 12:16

    Thanks for this – works perfectly, albeit it does break all the existing product layout and ideally, I want to use a couple of different product templates – is this possible?

    Basically in the new block section we want to add a delivery info box – one category is 7 days as its custom and the other is instant, via Royal Mail – so cannot use the same block across all products – is it possible to run two product layouts to achieve this?

    Thanks again for your help.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 12:45

    Hello,

    Single Product Builder > Multiple templates > create a new template, select Conditions where to show it. you can create a few templates and set static block in settings depending of template.

    Regards

    Avatar: Niddy
    Niddy
    Participant
    November 21, 2022 at 13:05

    Hi

    Thanks – perfect. Could you please help me with the breadcrumbs – they are not going 100%…. 🙁

    See private info.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 15:39

    Hello,

    1/ Single Product Builder > Breadcrumbs > Use Breadcrumbs As > Static section, Breadcrumbs Style > Inherit

    2/ Single Product Builder > add Additional Custom Block element into the content area

    3/ Please clear all cache, including CDN you are using.

    Regards

    Avatar: Niddy
    Niddy
    Participant
    November 21, 2022 at 15:57

    Hi

    Thanks – please see private info!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 16:16

    About the header, please clear all cache, including CDN you are using. if this doesn’t help, temporarily disable CDN and provide us with FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Niddy
    Niddy
    Participant
    November 21, 2022 at 16:39

    I have cleared cache and it is not fixing it – the top header is being taken from the homepage custom heading – ie white font so it isn’t showing without the blue background.

    I found a remedy – just adding this into each product custom css element –

    .header-top {
    background: #00a8da !important;
    }

    That does what I need – however is this an issue with the theme as it shouldn’t be taking the custom header when then conditionals say its for homepage only?

    If you can look into it then great – cannot give ftp as the live site is also on the server and FTP shouldn’t be needed – why did you ask for it as I guess we can give access if it’s the only way to fix the issue?

    Please advise – thanks.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2022 at 18:11

    Yes, the custom CSS code can be added globally for all products via Theme Options > Theme custom CSS > Global:

    .single-product .header-top {
         background: #00a8da !important; 
    }

    I’ve asked FTP access, to be able to pass your question to our dev team, so they can take a closer look at the problem.

    Regards

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