Hello,

Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
You need to translate XStore parent theme and XStore Core plugin.
If you need our assistance, please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

Hello,

Thanks for the reply.
Please provide FTP access. I will pass this topic to someone from dev team.
Waiting for your reply.

Regards

Hello,

Please try to add next cookies to prevent from caching as WP Fastest Cache recommends in their documentation for WooCommerce cart items -> https://prnt.sc/wLXDrUywObyE
Example:
xstore_wishlist_ids

Regards

Hello,

We can’t connect.

Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing

Please try to connect to FTP using FileZilla by yourself.
Is there a restriction by IP or something else?’
What FTP port can we use?

Regards

You’re welcome!

Regards

Hello,

Please try the next custom CSS code:

.error404.et_b_dt_header-overlap .page-heading {
    padding: 1em !important;
}
.error404.et_b_dt_header-overlap .header-wrapper, .error404.et_b_mob_header-overlap .mobile-header-wrapper {
    position: relative;
}

Regards

Hello,

As I can see, the width works fine – https://prnt.sc/ablPfT2mgtMu Please clear cache of browser and check then.

Regards

Hello,

Thank you so much for purchasing our theme and contacting our support center.
As we can see, the Home page works fine, but there is a problem on single product page. Please provide FTP access.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

1/ Add the below code to Theme Options > Custom CSS

 .mobile-menu-content .menu-title {
    color: #fff !important;
}

2/

body .mobile-header-wrapper .nav-sublist-dropdown>.container>ul, body .mobile-header-wrapper .menu-static-block {
    height: auto !important;
}

Regards

Hello,

Please check URL that you provided, I can’t see products there – https://prnt.sc/gUq1mtPdIOV9

Regards

Hello,

Please provide URL of the category page, and a screenshot of the problem.
Describe the desired result in more detail.
Thanks in advance.

Regards

Hello @Bas Kling,

Please open up a new topic for your question, because it is not the same situation.
Thanks in advance.

Regards

Hello,

It is not a bug, but the reason why we did not create 1 article with strong recommendation, as was mentioned “settings may be different from site to site depending on many factors”. All options of the theme can’t be activated with all options of cache plugin, because some compatibility issues will occur (however I will send your report to dev team, and they will check if there is anything that can be done from our side to make the mentioned settings compatible). On niche-market02 demo, a different hover effect is activated for product images, so mentioned settings work fine there. On your site, you need to do a few tests to find which settings of WP Rocket plugin should be activated to achieve the best result.
Setting up the cache plugin should be done in one of the final steps of speed optimization, before activation WP Rocket, you need to do basic optimization, which we mentioned in the private content area for you, optimize images, activate XSTORE Ajaxify in the settings of some large elements, disable large and unuseful plugins (it may help to reduce the amount of js files), and so on.

Regards

Hi,

Ok, in this case, I will not disturb the dev team.

Regards

Hello,

Product Added Notification Type for Cart you can change via Theme options > WooCommerce > Shop > Shop page Layout
If you want to get new option, please submit a request here – https://www.8theme.com/taskboard/

Regards