Reduce the size of the sub menu white space area

This topic has 6 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: David
    David
    Participant
    January 2, 2023 at 23:45

    Hello,

    Is there a way to reduce the size of the white space that shows up on the sub-menus, we would like to reduce it so it only shows the actual menus and not all the dead white space underneath, please see the screenshot: https://imgur.com/JmvZG6M

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 3, 2023 at 06:08

    Hello, @David,

    Tried to check your site and it is not working for me, I am accessing the site from Pakistan, so please allow Pakistani Ip’s for a while, and also share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: David
    David
    Participant
    January 3, 2023 at 12:31

    Hi Tony,

    Just sent it across, you should also have access to the website now

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 4, 2023 at 05:37

    Hello, @David,

    Still, your site is not working for me, I am unable to check and fix it on your site, It is showing this: https://postimg.cc/t7LbwK8Q I am accessing it from Pakistan, so please contact your hosting provider and ask to allow Pakistani IP’s or a while so that I will be able to check it on your site and help you out, Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: David
    David
    Participant
    January 4, 2023 at 09:56

    Hi Tony,

    Please try our direct IP address that should allow you to connect to the site directly if you still have issues I will speak to AWS to see if they’re blocking your IP address

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2023 at 10:37

    Hello,

    Thanks for the reply.
    Please go to Appearance > Menus > edit your menu > click on settings of the menu item > change Mega menu height value or live it empty.

    Regards

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