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Product images on the web look blurry – Only on desktop

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Nikka79

Participant

January 4, 2023 at 11:53

Hello
I have an issue with the images of products on the web, they look blurry in the catalog of the store. I have tried with a plugin to regenerate thumbnails and with additional css but I can not fix the issue. Could you help me please?
Thank you.

Please, contact administrator
for this information.

#342952 Copied Theme version: 9.0 WooCommerce version: 7.2.2

3 Answers

Rose Tyler

Support staff

January 4, 2023 at 12:35

Hello,

Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
Provide temporary wp-admin access, so we can taka a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#342961 Copied

Nikka79

Participant

January 4, 2023 at 13:07

I send you the information.

Please contact administrator
for this information.

#342965 Copied

Rose Tyler

Support staff

January 4, 2023 at 13:24

Hello,

Please go to Theme Options > WooCommerce > Product images > set next settings – https://gyazo.com/de7bd2d11415143b5120a6c0cff29600
Theme Options > WooCommerce > Shop > Products Style > Stretch Product Image > Off
and Regenerate Thumbnails using the plugin.

Regards

#342966 Copied
Tagged: best selling, blurry, desktop, product images, themes, woocommerce
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