You’re welcome!

Kind Regards,
8theme team

Hello, Jay545452

Thanks for the reply.

Images of categories can’t be imported with the same id’s to the demo, so, you need to select categories, in the settings of the element of the page, that you want to show, or even upload your own images for categories via Dashboard > Products > Categories.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Jay545452

It is recommended to run import on a fresh WordPress installation. If you just do a new import over the old one, a mess in menus, media, and theme options will appear.
You can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content, then you will be able to install the demo version from scratch.

Thanks for notices about the demo, in both cases, this option should be disabled – https://prnt.sc/82Qyl4qDfGlg

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Shicka

Please open up a separate topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ for your problem, describe it in more detail, and provide temporary wp-admin access, via the Private Content area.

Best Regards,
8Themes Team

Hello,

We’ve uploaded translation files for the theme and Core plugin.

Please check.

Now you should be able to continue translation via Loco Translate > Themes > XStore and Loco Translate > Plugins > XStore Core.

Kind Regards,
8theme team

Hello, LambdaSP

Fixed.
We renamed slugs – https://prnt.sc/t0nVHprH7ND3 https://prnt.sc/chF2xyLZsmZO
, because only Latin characters can be used for slugs, and any characters for names.

Best Regards,
8Themes Team

Hello, Enjin

Thanks for details!
As we found in next article -> https://support.advancedcustomfields.com/forums/topic/get-custom-taxonomy-field-value/
Support it may be needed sometimes to change get_field('field_name') with next structure get_field('titre', $taxonomy . '_' .$term_id)
We changed the code in your functions.php and here it is ->

if ( ! function_exists( 'etheme_second_cat_desc' ) ) {
    function etheme_second_cat_desc() {
      global $wp_query;
      $cat = $wp_query->get_queried_object();

      $desc = '';
      if ( property_exists( $cat, 'term_id' ) && ! is_search() ) {
        /* My ACF */
        $titre_bas = get_field('titre', $cat->taxonomy . '_' .$cat->term_id);
        $sous_titre = get_field('sous-titre', $cat->taxonomy . '_' .$cat->term_id);
        $img_bas = get_field('image_sous_produits', $cat->taxonomy . '_' .$cat->term_id);
        $desc = get_term_meta( $cat->term_id, '_et_second_description', true );
      } else {
        return;
      }

      if ( ! empty( $desc ) ) {
        echo '<div class="bloc_bas"><div class="term-description et_second-description test">' . $titre_bas . $sous_titre . do_shortcode( $desc ) . '</div><div class="banner-bas" style="background-image: url('.$img_bas.');"></div></div>';
      }
    }
  }

Code file -> https://prnt.sc/kDdiLW8fobWs
Backend -> https://prnt.sc/9djdbpMNz542
Frontend -> https://prnt.sc/Kcn2yBy0CYsh
We hope you find the code snippet above useful and you are satisfied with the result!

Kind Regards,
8theme team

Hello, Claudio

1/ We have set up the Customizer -> Speed Optimization for improved speed. We recommend the following settings for it:
https://prnt.sc/uKauGbEi41o0
https://prnt.sc/COHlbIbyPZQk
https://prnt.sc/C_DumlXg95Tr
https://prnt.sc/_Ppadug33eBN

2/ We’ve activated and configured W3 Total Cache plugin. We recommend the following settings for it:
https://prnt.sc/lfuL_J2Xup6r
https://prnt.sc/aZZ_dR6u5eZh
https://prnt.sc/O_sbJmiudZ4f
https://prnt.sc/Z-TrVY_FdPIf
https://prnt.sc/8XwIByHPgG9j

You can activate other settings also and test them to achieve better results, but do not activate – https://prnt.sc/UOIoz6YHIze2 , to prevent the problem.

Kind Regards,
8theme team

Hello,

We suggest that you try disabling the XStore AMP plugin and then checking the results.

The wp-admin access credentials that you previously provided are no longer valid, so we are unable to log in.

Kind Regards,
8theme team

Hello, Paivi

Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder
with correct names, for example, xstore-ar.po for the theme and xstore-core-ar.po for XStore Core plugin, then you will not lose translation after the update – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
We would recommend doing a backup of all the files before any update.

Also, after every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

Kind Regards,
8theme team

Hello, Paulkeys

The problem was independent of the theme, and it seems to be solved now.
If this problem happens again, I am still not sure why it occurred, you will need to contact the support of the WooCommerce plugin.

Kind Regards,
8theme team

Hello, Jay545452

Thank you for using XStore.

You can find examples of our elements here – https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

Request about vertical filters, you can post here – https://www.8theme.com/taskboard/ , then our dev team will read it.

Kind Regards,
8theme team

Hello, LambdaSP

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

Best Regards,
8Themes Team

Hello, Claudio

We would like to inquire about the cache plugin that was used and the settings that caused the issue.
If possible, please provide us with temporary WordPress admin access.
Thank you for your cooperation.

Kind Regards,
8theme team

Hello,

When we tried to install WooCommerce plugin via Dashboard then next error message appeared –
Instalação falhou: <!DOCTYPE html> <!--[if lt IE 7]> <![endif]--> <!--[if IE 7]> <![endif]--> <!--[if IE 8]> <![endif]--> <!--[if gt IE 8]><!--> <!--<![endif]--> acessoriosvallentina.com.br | 524: A timeout occurred A timeout occurred Error code 524 Visit cloudflare.com for more information. 2023-02-02 14:47:28 UTC You Browser Working Prague Cloudflare Working acessoriosvallentina.com.br Host Error What happened? The origin web server timed out responding to this request. What can I do? If you're a visitor of this website: Please try again in a few minutes. If you're the owner of this website: The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here. Cloudflare Ray ID: 7933b67a8c88b369 &bull; Your IP: Click to reveal 176.98.73.25 &bull; Performance & security by Cloudflare (function(){function d(){var b=a.getElementById("cf-footer-item-ip"),c=a.getElementById("cf-footer-ip-reveal");b&&"classList"in b&&(b.classList.remove("hidden"),c.addEventListener("click",function(){c.classList.add("hidden");a.getElementById("cf-footer-ip").classList.remove("hidden")}))}var a=document;document.addEventListener&&a.addEventListener("DOMContentLoaded",d)})(); <!-- /.error-footer -->
so we would recommend you to contact your hosting provider about this error.

We’ve uploaded the WooCommerce plugin via FTP and activated it on your site.
Please check now.

Kind Regards,
8theme team