Translations disappeared after the update Theme

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Paivi
    Paivi
    Participant
    February 3, 2023 at 08:48

    Lost almost all translations after updated theme. I have read all support articles but just don’t get it. Could you help, please.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 08:55

    Hello, Paivi

    Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
    plugins, like Core plugin, in /wp-content/languages/plugins folder
    with correct names, for example, xstore-ar.po for the theme and xstore-core-ar.po for XStore Core plugin, then you will not lose translation after the update – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    We would recommend doing a backup of all the files before any update.

    Also, after every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

    Kind Regards,
    8theme team

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