I don’t see my latest support tickets. Only old(((

This topic has 5 replies, 2 voices, and was last updated 1 year, 1 month ago ago by st7878

  • Avatar: st7878
    st7878
    Participant
    February 1, 2023 at 22:13

    Hello,
    I don’t see my latest support tickets. Only old entries are available. Why is it not in the list, for example:
    https://www.8theme.com/topic/how-to-add-youtube-video-to-collapsed-according/
    https://www.8theme.com/topic/seo-filter-optimization-wordpressxstore/

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2023 at 13:52

    Hello, St7878

    We kindly request that you provide access to your account through the Private Content area.

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: st7878
    st7878
    Participant
    February 2, 2023 at 15:53

    In private)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2023 at 16:44

    Hello, St7878

    Please clear cache and heck how it works now.

    Kind Regards,
    8theme team

    Avatar: st7878
    st7878
    Participant
    February 2, 2023 at 18:04

    It works now! I didn’t even clear the cache) Thank you!

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The issue related to '‘I don’t see my latest support tickets. Only old(((’' has been successfully resolved, and the topic is now closed for further responses

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