Using A New Demo Over An Old One - by Jay545452

This topic has 10 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 01:40

    Hello,

    I have used the niche02 demo but not really that happy with it so want to use the grocery market demo.

    Will it cause any issues just installing the grocery market demo? Will everything look as it should? If not what do I have to do so I can prepare the site for a new demo?

    Also on your demo site I noticed some issues with the grocery market demo

    Firstly on the home page under top selling products if you click trending it just looks a mess and new products doesn’t show anything.

    Secondly if you scroll down, under XSTORE ELEMENTOR GROCERY MARKET DEMO clicking on recommendation and gift packing doesn’t do anything

    Thank you

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 15:26

    Hello, Jay545452

    It is recommended to run import on a fresh WordPress installation. If you just do a new import over the old one, a mess in menus, media, and theme options will appear.
    You can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content, then you will be able to install the demo version from scratch.

    Thanks for notices about the demo, in both cases, this option should be disabled – https://prnt.sc/82Qyl4qDfGlg

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 16:30

    Hi, So I used WP reset and wiped the complete site however when importing the demo it doesn’t look correct : https://prnt.sc/cWPtoDSLe2oF

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 16:47

    Hello, Jay545452

    Thanks for the reply.

    Images of categories can’t be imported with the same id’s to the demo, so, you need to select categories, in the settings of the element of the page, that you want to show, or even upload your own images for categories via Dashboard > Products > Categories.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 16:55

    Hi,

    No thats not what I meant. The images are there, its the background images that are wrong and the text is in the wrong place.

    Also further to that the menu on the left is too far down.

    Have included login details in the private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 17:05

    Hello,

    1/ Check now – https://prnt.sc/00M0sarVJ31i

    2/ Describe in more detail what is wrong with the menu, please. Provide screenshots.

    Kind Regards,
    8theme team

    Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 17:08
    Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 17:09

    I think I see it, looks like an extra entry in the menu on my site?

    Avatar: Jay545452
    Jay545452
    Participant
    February 3, 2023 at 17:43

    I fixed the menu thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 18:20

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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