Topic: URGENT, after the latest update of the theme my website completely broke.
Ministry Of Concrete
Participant
February 1, 2023
11:32 am
Its just a white screen, cant do anything other than ftp.
Site URL: hidden Theme version: 9.0.3
Ministry Of Concrete
Participant
February 1, 2023
11:41 am
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Ministry Of Concrete
Participant
February 1, 2023
11:58 am
*Update*
Doing a full backup restore
Ministry Of Concrete
Participant
February 1, 2023
12:22 pm
Fixed it.
You need to fix your update.
Also please offer downgrade version possibility, once i updated the theme and my website broke i couldnt do a thing.
Rose Tyler
Support staff
February 1, 2023
12:34 pm
Hello,
Our theme update should not cause any problems.
Please provide temporary wp-admin and FTP access, so we can do the update on your site and solve the problem for you.
Kind Regards,
8theme team
Ministry Of Concrete
Participant
February 3, 2023
10:43 am
Maybe its the xstore plugin, not 100% compatible with WP yet.
I will try again with a backup and if it happens again i will return here, if not i will update as solved.
Rose Tyler
Support staff
February 3, 2023
1:08 pm
Hello,
Okay, let’s do as you say.
Kind Regards,
8theme team
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