Bug in the quick view options when i try to choose size

This topic has 18 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: LambdaSP
    LambdaSP
    Participant
    January 27, 2023 at 11:52

    Have problem with the quick view size choosing, when i click on the buttons(i show that in the video below), nothing happened until i click a few times on a few buttons and just the add to cart(in hebrew), it turn to english i dont know why it happend, and + the choosing not succeed.
    And have not some feedback are told me i was click on the button (some hover or active button effects)
    1. https://we.tl/t-sVpaI4gSMu

    17 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2023 at 13:24

    Hello, LambdaSP

    – We’ve updated translation files – https://xstore.helpscoutdocs.com/article/103-translation-files-update It should fix the problem with translation, but it seems the frontend result is affected by cache. Please clear all cache (plugin you are using, maybe server cache, cache of your mobile browser) and check the “Add to cart” text then.

    – Provide FTP access, please.
    You can contact your hosting provider for assistance in creating temporary FTP access for us.

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    January 27, 2023 at 15:32

    I need email to let you access , the access link will send automatically to the email

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 27, 2023 at 16:07

    Hello, LambdaSP

    We talking about FTP access: FTP Host, FTP username, FTP pass, and FTP port.
    Please contact your hosting provider, they will help you.
    If our email is needed, please check the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: LambdaSP
    LambdaSP
    Participant
    January 27, 2023 at 18:53

    I send to your mail the access link, the FTP = File Manager in my host

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 10:14

    Hello, LambdaSP

    We do not see any mail from you, unfortunately.
    Could you provide that info via Private Content area here?
    Or at least let us know keywords that we can use to find the letter from you? From what email address it was sent?

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    January 29, 2023 at 11:00

    You need to see email from hostinger, try to search in the mail box for hostinger email

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 12:38

    Hello, LambdaSP

    Thank you for your response. Unfortunately, we are still unable to locate the email. Could you please request the necessary FTP Host, FTP username, FTP pass, and FTP port information from your hosting provider and provide it to us via the Private Content area here?

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    January 29, 2023 at 14:39

    I share at the private content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 14:53

    What FTP password can we use?

    Kind Regards,
    8theme team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 2, 2023 at 01:21

    I attached the ftp details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 08:00

    Hello, LambdaSP

    Thank you for your response.

    We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

    Best Regards,
    8Themes Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 3, 2023 at 08:35

    Ok i wait

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 13:30

    Hello, LambdaSP

    Fixed.
    We renamed slugs – https://prnt.sc/t0nVHprH7ND3 https://prnt.sc/chF2xyLZsmZO
    , because only Latin characters can be used for slugs, and any characters for names.

    Best Regards,
    8Themes Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 6, 2023 at 13:03

    1. Where i cant to translate this?
    2. Why i have this bug, the size shows up in list?
    3. And how i can to put this elements inside box like border and style it? (I attached photo to explain)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2023 at 13:23

    Hello, LambdaSP

    1/ Please contact the support of the WooCommerce plugin regarding this issue with translation, because this text comes from their side and should be available for translation.

    2/ Delete this line of custom CSS code – https://prnt.sc/7eUQwp1m-6jN

    3/ Custom CSS code can be used, for example:

    .wishlist_table.mobile li {
        border: 1px solid #e1e1e1;
    }

    Best Regards,
    8Themes Team

    Avatar: LambdaSP
    LambdaSP
    Participant
    February 6, 2023 at 16:53

    3/ i want to align it to center

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2023 at 07:57

    Hello, LambdaSP

    The next custom CSS code can be used:

    .single-product form.cart table.variations td.label, .single-product form.cart table.variations td.value, .single-product form.cart table.variations th.label {
        text-align: center;
    }

    Best Regards,
    8Themes Team

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