Problem with HERO section on Home page doesnt show images.

This topic has 8 replies, 3 voices, and was last updated 1 year ago ago by Tony Rodriguez

  • Avatar: Yousaf
    Yousaf
    Participant
    February 2, 2023 at 16:56

    Greetings,

    I have a problem with Hero Section on my website it is either small and cannot be changed or used any slider or anything doesnt show images tried all the solution but it is not working.

    Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2023 at 06:14

    Hello @Yousaf,

    We kindly request that you provide us with your WordPress Admin URL and credentials in the private content area of this topic. Additionally, we would appreciate it if you could share a screenshot of the Hero section.

    You may use the following website to upload and share the screenshot: https://postimages.org/.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Yousaf
    Yousaf
    Participant
    February 3, 2023 at 08:10

    I have attached the credentials of my website please do check the problem. It is annoying and cannot be fixed.

    I have also attached the images of website that needs to be fixed.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2023 at 09:08

    Hello Yousaf,

    We apologize for the inconvenience, but it appears that you have not yet shared the screenshots of the issues. You can use the following website to upload and share the screenshots: https://postimages.org/. Please provide the URL of the screenshots here so that we can review them and provide assistance accordingly.

    Best Regards,
    8Theme’s Team

    Avatar: Yousaf
    Yousaf
    Participant
    February 3, 2023 at 09:44

    I have attached the link images on elementor can be seen but on live it doesnt apply.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2023 at 13:40

    Hello, Yousaf

    We’ve checked your Home page and do not see problems.
    What browser do you use? Have you cleared cache of browser?
    What actions should we do to be able to see the problem?

    Kind Regards,
    8theme team

    Avatar: Yousaf
    Yousaf
    Participant
    February 3, 2023 at 14:06

    On elementor things looks fine when made changes it doesnt show changes.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2023 at 14:10

    Hello Yousaf,

    We would like to request that you provide us with a short video clip of your issue so that we can better understand it and provide assistance. You can use the https://www.loom.com/ screen recording tool to record your screen and upload it to their website. Please share the URL with us here.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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