I have an issue just today with my instagram integration

This topic has 5 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: mariangio
    mariangio
    Participant
    March 13, 2023 at 15:10

    Hi. I have integrated my instagram on my home page and since today it was working well but today I have an error on the display. Could you please help.
    Thanks

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2023 at 16:46

    Hello, Mariangio,

    Thank you for the report.

    Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.

    We apologize for any inconvenience this may have caused. We kindly ask for your patience.

    Kind Regards,
    8theme team

    Avatar: mariangio
    mariangio
    Participant
    March 14, 2023 at 13:22

    Hi. Is the issue fixed for Instagram? Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 13:28

    Dear, Mariangio,

    As previously mentioned, the resolution may take a few days. We will keep you updated once it is resolved.
    Please be patient.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2023 at 08:07

    Dear, Mariangio,

    We are pleased to inform you that the problem has been resolved. Please test the Instagram API now.

    Kind Regards,
    8theme team

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