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My Website very slowly. - by thebenzza - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

thebenzza

Participant

May 26, 2018 at 10:42

why this theme is very slowly and how can fix it. http://www.senathailand.com/

#193648 Copied

7 Answers

Olga Barlow

Support staff

May 26, 2018 at 11:19

Hello,

First of all, reduce the size of the page. For example, home page size is 7.32MB, very big. Optimize images to reduce the size of the pages. We would recommend TinyPNG service, it will help you to optimize images up to 70%.

Also, install cache plugin (W3 total cache or WPRoket or any other that you prefer).
If you want you can provide us with Dashboard credentials and we’ll help you with base cache plugin setting.

Regards

#193652 Copied

Surender Kumar

Participant

March 12, 2023 at 12:57

Website is very slow after just import demo only

Please contact administrator
for this information.

#349727 Copied

Rose Tyler

Support staff

March 12, 2023 at 16:40

Hello, Surender Kumar,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Surender Kumar

Participant

March 12, 2023 at 16:48

I Provide required details please make it fast

Please contact administrator
for this information.

#349761 Copied

Rose Tyler

Support staff

March 13, 2023 at 15:23

Hello, Surender Kumar,

We’ve made some changes in cache plugin settings and disabled some of unrequired plugins, now speed test results is better. Please check the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#349867 Copied

Surender Kumar

Participant

March 13, 2023 at 15:24

Please make it fast it takes to much load to open just after importing demo only

Please contact administrator
for this information.

#349868 Copied

Rose Tyler

Support staff

March 13, 2023 at 16:43

Hello, Surender Kumar,

Have you had the opportunity to review and implement our recommendations?
We have observed that the website is not running slowly while we are working on it.
The Home page contains a large amount of content which may be impacting the speed. We suggest utilizing a CDN or reducing the amount of data on the page, we use CDN on our demos. If you are not satisfied with the speed of the theme, we are ready to provide a refund – https://themeforest.net/refund_requests/new

Kind Regards,
8theme team

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