Hello, Paulkeys,

You can import sections from this page https://xstore.8theme.com/elementor/demos/minimal-fashion02/modal-popup/ on your site. Please watch this video – https://youtu.be/MYei56eV7mU
After this import, please open the settings of the element and select the template https://prnt.sc/mN_TwBrP3m_H , it will be the content of the popup.

About Newsletter in the header:
– go to Dashboard > static blocks > Add new > create the desired content using Elementor https://prnt.sc/qsY9dv43ncD7 > https://prnt.sc/JwPaWYnw40q3
– go to Header Builder > add newsletter element into the header and select your static block – https://prnt.sc/mc_cI7i1j7nu

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kiki,

We didn’t make all opened tabs on mobile but made changes to scroll to the tab content area so that on tab click the window will be scrolled up to the area with its tab content.
There is no compatible solution for your case at this moment to keep all tabs open. You may change the type of tabs to another from the available -> https://prnt.sc/ADNYmZheJjWO

Kind Regards,
8theme team

Hello, George,

1/ Thank you for the reply. We’ve edited the text, please check – https://prnt.sc/fHYYyJ1zMX5b > https://prnt.sc/ctFNwWmh_4L8

2/ Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Kind Regards,
8theme team

Dear, Gewoonbovenaan,

Thank you for the reply.
We need FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Gewoonbovenaan,

We kindly request that you provide us with temporary WordPress admin and FTP access to the site so that we can investigate what can be done to help you.
Additionally, please reach out to the support teams of the plugins you are using to see if they can provide any advice or a solution.

Kind Regards,
8theme team

Hello, Ms Morbenia Morbeck,

We will do our best to provide a clearer explanation of the situation.

You requested to use YouTube links in the Media Carousel element, but there is no such possibility.

Our support team can provide guidance on existing settings, however, any additional customization is outside of our basic support scope.

You want to add a new option, which doesn’t exist, and it is additional customization. There are 2 ways to get it:

1/ Request to our developers team on Taskboard – https://www.8theme.com/taskboard/ They will read your request and will see if other customers need it. There is no guarantee that this option will be released.

2/ If you would like to pursue paid customization services, please submit a customization request to the WPKraken team.

We hope this information is helpful. If you have any further questions, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, Cristina,

1/ We would recommend you edit the page using Elementor > click on Settings on the section with the slider > disable “Extender la sección” https://prnt.sc/T0-YcoNDMvLl > Save changes and check the result.

2/ Theme Options > WooCommerce > Single Product page > Single product layout > Sticky Add To Cart Bar > Off.
Or you can disable the Buttom and mentioned form by adding the next code in Theme options > Theme custom CSS > Mobile:

.single-product .etheme-sticky-cart form.cart,
.single-product .single_add_to_cart_button {
    display: none !important;
} 

Kind Regards,
8theme team

Hello, Pit,

Have you installed a caching plugin or any other plugin that provides additional minification or optimization? Have you made any changes to the settings of existing plugins?

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Also, temporarily disabled CDN and check then.

Kind Regards,
8theme team

Hello, Anshu,

Thank you for contacting us and for using XStore.

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

1/ As we can see WPBakery and Elementor are activated on your site. It is recommended to use only one page editor.

2/ We recommend that you read the description of each plugin before activating it, as having too many plugins can slow down your website. Keeping only the necessary plugins activated is the best way to ensure optimal performance.

Read more in the Private Content area

7/ Settings of WP Rocket > Media > you can set https://prnt.sc/9wk16rno6uyG (but in this case, do not select Image Loading Type > “Lazy” in Theme Options > Speed Optimization).

8/ “Delay JavaScript execution” from WP Rocket > JavaScript Files may cause some problems, so try to disable it and enable Combine JavaScript files

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Jennifer,

Thank you for getting in touch with us.

We would recommend you change background-size from “contain” to “cover” in slider settings.

Kind Regards,
8theme team

Hello, Abdul,

Thank you for your response.

Unfortunately, there is no such option available.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Rev7,

To solve the problem, please rename xstore-fr.po and xstore-core-fr.po to xstore-fr_FR.po and xstore-core-fr_FR.po

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Mateusz,

Private Content

Kind Regards,
8theme team

Hello, Cer,

Thank you for getting in touch with us.

Please navigate to Elementor > Tools > Regenerate CSS & Data. After doing so, please check the footer. It appears that the style file for the footer static blocks is either missing or incorrectly generated.
If the previous suggestion does not resolve the issue, please try disabling the “Static block cache” option in the Theme Options > Speed Optimization section and click on “Regenerate CSS & Data” one more time.

Kind Regards,
8theme team

Hello, Eternity,

We are unable to review your website and screenshots at this time as the site is currently undergoing maintenance. When we attempted to log in using the credentials from one of the previous topics, we encountered a message on the login page – https://prnt.sc/2NVmiSkMH6fr
We regret to inform you that your question about the blog page is currently unclear to us due to mentioned reasons.

Could you disable the maintenance mode or restriction for other countries?

Kind Regards,
8theme team