Translate the theme please i can not hello

This topic has 28 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Cristina
    Cristina
    Participant
    January 29, 2023 at 15:04

    I hace Been trying to Translate the theme following all the instruccion and it has been impossible es_MX.po

    27 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 15:16

    Hello, Cristina

    Thanks for using XStore.

    You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions. To prevent the translation loss after updates, make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-es_MX.po, xstore-es_MX.mo).

    Provide wp-admin access, so we can take a closer look at your setting.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    January 29, 2023 at 15:28

    Hello where do i found the Translate file. In the Translation filé the are another file that can not be open with poedit

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 15:42

    Hello, Cristina

    Read this article – https://xstore.helpscoutdocs.com/article/30-base-theme-translation We would recommend you use the Loco Translate plugin.

    Go to this page https://www.8theme.com/glotpress/projects/xstore/xstore/es-mx/default/ and click on Export, rename the file to xstore-es_MX.po, upload it into /wp-content/languages/themes/ folder , then you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    January 29, 2023 at 17:49

    There is not a bottom to export it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2023 at 20:30

    Hello, Cristina

    Please check this screenshot – https://prnt.sc/enAeq2FxQ_1B

    You can provide us with wp-admin access, we will install the Loco translate plugin and upload translation files on your site, then you will be able to continue translation.

    Waiting for your reply.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    January 30, 2023 at 02:51

    Done, thanks did not work

    how do i tranalate the word new and quick view ??
    https://whatevernacional.com/shop-2/

    and the words “categories” and share here

    https://whatevernacional.com/product/american-vintage/

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 30, 2023 at 07:19

    Hello, @Cristina,

    1. New, You have to translate it into the Theme language files, please refer to these screenshots: https://postimg.cc/rDGncsrJ https://postimg.cc/5HLFDQQ4

    2. Quick View, You have to translate it into the Theme language files, please refer to these screenshots: https://ibb.co/CQ8qHjD https://postimg.cc/k6X06Kmw

    3. Category: You have to translate it into the Theme language files, please refer to these screenshots: https://postimg.cc/ftzVV2yF https://postimg.cc/bG8J5CxJ

    4. Share: You have to translate it into the Theme Core plugin language files, please refer to these screenshots: https://postimg.cc/Q9dc2xQH https://postimg.cc/vg4c717L

    Kind Regards,
    8Themes Team.

    Avatar: Cristina
    Cristina
    Participant
    January 30, 2023 at 16:10

    hello. i have already dont it by ftp

    or how do you get to this area?? https://postimg.cc/rDGncsrJ https://postimg.cc/5HLFDQQ4

    if i dont have loco translate i am doint it by ftp

    Avatar: Cristina
    Cristina
    Participant
    January 30, 2023 at 16:11

    https://postimg.cc/Q9dc2xQH

    and where is core ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 10:14

    Hello, Cristina

    We added a video in documentation, Loco translate plugin can be simply installed and it simplest way to translate the theme and XStore Core plugin – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Once you provide temporary wp-admin access, we will be able to check the situation with translation on your site more deeply and assist you.

    Waiting for your reply.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    January 31, 2023 at 15:49

    ok thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 16:09

    As we can see, your site language is https://prnt.sc/IKDQUy4fB_z-, and translation for WooCommerce plugin is correct – https://prnt.sc/k_ctU_hDJ87R , but why did you add https://prnt.sc/XaljjDDqTGNj https://prnt.sc/E9CO98DKnc8r for the theme and Core. It is the reason for your problems. We’ve uploaded translation files, please check, you need to edit the translation by clicking here now – https://prnt.sc/mfNd3ohjk0dN https://prnt.sc/KCjGaGlOxoXA

    https://prnt.sc/fVoBg7gbMa7p

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    March 8, 2023 at 01:44

    some content is not display in the front website

    https://prnt.sc/f1CyDJQjyKIB

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 8, 2023 at 07:01

    Hello @Cristina,

    We apologize for the inconvenience you experienced due to the use of a deprecated element. We have replaced it with the default Elementor element and it is now functioning properly. We kindly ask that you refrain from using the deprecated element and instead use the default one, adjusting it to your requirements. Please refer to the screenshots below for further information.

    https://postimg.cc/n9s2rFL8
    https://postimg.cc/TyCJcLLM

    Best Regards,
    8Theme’s Team

    Avatar: Cristina
    Cristina
    Participant
    March 9, 2023 at 05:08

    i dont understand sorry y just need the category named: party supplies

    thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 9, 2023 at 06:16

    Hello @Cristina,

    Do you mean this text: https://postimg.cc/Th7yxXyX

    This text is set under the heading element of Elementor and can be edited/changed to meet your requirements.

    If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to help.

    Best Regards,
    8Theme’s Team

    Avatar: Cristina
    Cristina
    Participant
    March 11, 2023 at 19:10

    Noooooooooooooooooooooooooo i meant the category Party Supplies is the one than i need it to show in products

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2023 at 08:24

    Hello, Cristina,

    Thank you for your response.

    To ensure we have a better understanding of your request, please provide us with more details and screenshots.

    We look forward to hearing from you.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    March 12, 2023 at 18:44

    i just want todisplay the products of the caterory that is named: Party Supplies

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2023 at 06:44

    Hello, @Cristina,

    To display the products of a specific category, you can edit the page with Elementor, edit the product element, select the query source as the current query, and include by term.

    In the term field, you can choose the category you want to display the products from.

    For a better reference, please see the images provided: https://postimg.cc/jDrd7Mpd and https://postimg.cc/PCzfzmHb.

    Best Regards,
    8Theme’s Team

    Avatar: Cristina
    Cristina
    Participant
    March 16, 2023 at 04:35

    many thanks!!

    last quetion in

    why i can not see the header of revolution slider in mobiles?? thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2023 at 11:15

    Hello, Cristina,

    Here is the reason for the problem – https://prnt.sc/-ohPqnULTohn
    We’ve changed the slider height for mobile, please check – https://prnt.sc/O4brgvL8F0-9

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    March 16, 2023 at 16:22

    Manyyyyyyyyyyyyy thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2023 at 16:38

    Hello, Cristina,

    You are always welcome. We kindly ask you to rate our theme, as it will motivate our team to move forward and create even cooler things. Please follow this link to rate – https://themeforest.net/downloads

    Kind Regards,
    8theme team

    Avatar: Cristina
    Cristina
    Participant
    March 16, 2023 at 18:02

    https://www.linkpicture.com/q/footer_20.png

    can you help me?? sometimes revolution slider header does not show full wide

    thank you

    Avatar: Cristina
    Cristina
    Participant
    March 16, 2023 at 20:17

    https://www.linkpicture.com/q/DBC12E30-40E2-47F8-B0A6-94FCE553B5DB.png

    Also i have This problem with This displaying when i have products that has variable in yith add onns.

    I Need not to display that in some products. Is it posible?

    If yes : how?

    If not: how Can i disable from the entire site. Pr maybe just Mobile mode . What do you recommend? Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2023 at 08:40

    Hello, Cristina,

    1/ We would recommend you edit the page using Elementor > click on Settings on the section with the slider > disable “Extender la sección” https://prnt.sc/T0-YcoNDMvLl > Save changes and check the result.

    2/ Theme Options > WooCommerce > Single Product page > Single product layout > Sticky Add To Cart Bar > Off.
    Or you can disable the Buttom and mentioned form by adding the next code in Theme options > Theme custom CSS > Mobile:

    .single-product .etheme-sticky-cart form.cart,
    .single-product .single_add_to_cart_button {
        display: none !important;
    } 

    Kind Regards,
    8theme team

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