Hello, @HideIDK,

Thank you for your response.

At the moment, certain query templates are being used. Therefore, if you use the assistant, for example on a product, the result will be a description of the product. We plan to release an update in the near future that will allow you to enter queries that will work without using templates.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

We would recommend you set the options according to the values which will suit your expectations best on different devices.
In case you want to make static width of your website for all you may try to use the next custom CSS (but it is not perfect and should be improved). Example:

@media only screen and (min-width: 992px) {
    .template-content,
    .page-wrapper,
    .et-container, .container{
        min-width: 1320px;
    }
    .template-content,
    .page-wrapper {
        width: 100%;
    }

    .template-container {
        overflow: auto;
        width: 100%;
    }
}

I would be glad to help you with new questions, however, please note that additional customization is out of the scope of our basic support.
If you are interested in paid customization services, please submit a customization request to the WPKraken team at the following link: https://wpkraken.io/?ref=8theme.

Best Regards,
8Theme’s Team

Hello, Peter,

As you can see from the code – etheme_widget_post_tabs_thumbnail_size will be changed only, so changes will affect only the mentioned widget in the sidebar.

Kind Regards,
8theme team

https://www.8theme.com/topic/mobile-optimisation-for-my-website-advices/#post-354725

Hello, Peter,

In this case, you can try to add the next code in functions.php file of your child theme:

add_filter('etheme_widget_post_tabs_thumbnail_size', function (){
return array(105,68);
});

After this, you need to Regenerate Thumbnails to apply changes for images. You can use the Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

Kind Regards,
8theme team

Hello, Anton,

Thank you for your response.

This situation is independent of the theme, you will face the same behavior even with the default WooCommerce theme – Storefront activated.
There is srcset technology is used, you can read more here – https://imagekit.io/responsive-images/#chapter-5—srcset-with-sizes
This is not a problem, but in case you want to get detailed consultation, you may contact the support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

If you have any other questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, Kevin,

We’ve clicked on “Refresh patches” button and it helped.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for getting in touch with us.

Mentioned settings work for all devices.

You can use the next custom CSS code in Theme options > Theme Custom CSS > Desktop:

.header-top .et-container {
    margin-top: -25px;
}

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Octavio,

Thank you for getting in touch with us.

To remove the filter bar, you can add the next code in Theme options > Theme custom CSS:

.woocommerce-ordering, .view-switcher, .products-per-page {
    display: none;
}

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Vaporizer,

Thank you for your response.

1/ We’ve enabled Lazy loading for Product elements.
2/ Please do not select to show all products https://prnt.sc/40C_Ib2gaW3q https://prnt.sc/Gc2NmlSNHSKa WordPress is unable to process this request and is unable to fulfill it. We’ve set 20 https://prnt.sc/X8KUiJp4aEc5 and all is fine now.

Please check now and be more careful with products limit next time.

Kind Regards,
8theme team

Hello, PEYO,

Thank you for contacting us and for using XStore.

By default, there is no such option. You can also contact the support of the WooCommerce plugin to get detailed consultation – https://wordpress.org/support/plugin/woocommerce/
You can only create separate categories for MEN and WOMEN (the category page inherits the layout of the Shop page).

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Can Ozgel,

Thank you for your response.

Please check now – https://prnt.sc/8QQ1nMDLJQtb

Kind Regards,
8theme team

Hello, Sahnoor Alam,

Thank you for your response.

You can add [woocommerce_order_tracking] shortocde on a page, that shows the order tracking form
https://woocommerce.com/document/woocommerce-shortcodes/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Estudio EntreDos,

We look forward to continuing our conversation on this topic – https://www.8theme.com/topic/high-loading-time-for-xstore-core-dont-know-the-reason/#post-354691

Kind Regards,
8theme team

Hello, Can Ozgel,

You had Ajaxified this widget → https://prnt.sc/RakXbPYvGSQu that created issues. We’ve removed this widget from Ajaxify setting and now it works ok → https://gyazo.com/eac19bce4419a1e2e33257699b6354bb
We will note this task to our Todo list to try to find a solution for such a specific case.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team