Return to previous page

The alignment of the product slider appears to be inconsistent when a rating is given.

This topic has 22 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

Catholicans

Participant

April 12, 2023 at 16:31

The alignment of the product slider appears to be inconsistent when a rating is given. Is there a way to fix the height of the product section to address this issue?
The screenshot of Kunjucatholicans
https://snipboard.io/kObI1R.jpg

And screenshot of demo section
https://snipboard.io/8uv7VT.jpg

#353092 Copied Theme version: 0.0.1 WooCommerce version: Version 7.5.1

21 Answers

Tony Rodriguez

Support staff

April 13, 2023 at 05:29

Hello, @Catholicans,

We have identified that the alignment issue is due to the responsive content and the content underneath it. To resolve this, we suggest that you use Custom CSS. Please copy and paste the following code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache.

.custom-block03 .content-product {
height: 500px !important;
}

Note: You can adjust the value in the code as per your requirements.

Best Regards,
8Theme’s Team

#353140 Copied

Catholicans

Participant

April 13, 2023 at 05:33

Thankyou for your reply.
How can I add white space above the product image in this slider?
Screenshot given below
https://snipboard.io/v78odl.jpg

#353141 Copied

Tony Rodriguez

Support staff

April 13, 2023 at 09:56

Hello, Catholicans,

We apologize for not being able to view the image stuck at the top of the container on your website’s home page.

Could you please provide us with a complete screenshot of the section containing the product image, as well as the page URL? This will allow us to investigate the issue and provide assistance accordingly.

Best Regards,
8Theme’s Team

#353182 Copied

Catholicans

Participant

April 18, 2023 at 04:51

Screenshot the section:
https://snipboard.io/c742jR.jpg

Page URL:
https://kunjucatholicans.com/

#353512 Copied

Tony Rodriguez

Support staff

April 18, 2023 at 09:50

Greetings Catholicans,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. We have added the Custom CSS for the padding on your home page, and you can adjust the padding values as per your requirements. Please refer to the screenshots listed below:

https://postimg.cc/bsYxLh8c
https://postimg.cc/94ywC8VY

Best Regards,
8Theme’s Team

#353572 Copied

Catholicans

Participant

April 25, 2023 at 13:29

I am experiencing alignment issues with product ratings on a specific category page. What steps can I take to address this problem?
Screenshot : https://snipboard.io/EVWdbB.jpg

#354473 Copied

Rose Tyler

Support staff

April 25, 2023 at 14:28

Hello, Catholicans,

Please try to use code from this topic – https://www.8theme.com/topic/is-there-anything-that-can-solve-this-carousel-problem-just-because-the-number-of-reviews-appeared/#post-348728

Best Regards,
8Theme’s Team

#354481 Copied

Catholicans

Participant

April 26, 2023 at 12:40

When a product has only one line in its product name, the ‘add to cart’ button displays alignment issues when hovering over it. Specifically, the button moves upwards. Therefore, I would like to set the alignment of the ‘add to cart’ button to be static
Screenshot : https://snipboard.io/y2j1uA.jpg

#354580 Copied

Tony Rodriguez

Support staff

April 27, 2023 at 05:15

Hello, Catholicans,

We have conducted a review of your site and the Add to Cart feature is properly aligned when hovering over the product. We have captured a video of your site in incognito mode and it is functioning correctly. Please watch it here: https://www.veed.io/view/ec6a7aff-899e-46a4-8940-211a4294214b?sharingWidget=true&panel=share

We suggest that you clear the cache of your site, plugin cache and browser and check back again.

Best Regards,
8Theme’s Team

#354644 Copied

Catholicans

Participant

April 27, 2023 at 05:39

This issue caused when I use
.content-product:hover {
–product-title-lines: ”;
}
the above code.

#354650 Copied

Tony Rodriguez

Support staff

April 27, 2023 at 06:22

Hello Catholicans,

We are pleased to hear that you have identified the cause of the issue. If you do not require the CSS, then it can be removed as we have provided a video in our last reply which demonstrates that the feature is now working correctly on your site.

Best Regards,
8Theme’s Team

#354659 Copied

Catholicans

Participant

April 27, 2023 at 07:04

But I want this feature to display the product name in 2 line and full name on hovering.

#354661 Copied
Rose Tyler

Support staff

April 27, 2023 at 12:44
Hello, Catholicans,

There is no other solution for you.
For this time we provided you few possible solutions but no one is perfect for you, unfortunately.
1/ With only next custom CSS
```
.content-product:not(:hover) .product-title a {
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}
```
2/ With setting option of Product title limit type → lines and choosing the amount of lines you would like to see at once. And adding the next custom CSS then:
```
.content-product:hover {
–product-title-lines: ”;
}
```
As you know additional customization is out of our scope, according to our support policy → https://prnt.sc/_bGbLLhiz5iv . We really tried to help you but it seems you need to contact the company that provides additional customization service such as https://wpkraken.io/?ref=8theme
Thanks for understanding our position!

Best Regards,
8Theme’s Team
#354724 Copied
Catholicans

Participant

April 28, 2023 at 05:57

How can I Correct the alignment for the product slider as shown below:

Screenshot: https://snipboard.io/KpUtwF.jpg

This issue also in shop page.
Screenshot: https://snipboard.io/dqN2n8.jpg

How can we make static for whole site?

#354773 Copied

Tony Rodriguez

Support staff

April 28, 2023 at 06:49

Hello, Catholicans,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the changes. We have added CSS code under XStore > Theme Option > Theme custom CSS > Global CSS.

For further reference, please refer to the images provided at the link below. https://postimg.cc/5YhSrRCZ and https://postimg.cc/TpCCdCMW

We thank you for your patience and understanding.

Best Regards,
8Theme’s Team

#354781 Copied

Catholicans

Participant

April 28, 2023 at 08:38

By checking it is not solved.
Screenshot https://snipboard.io/6nPW3t.jpg
https://snipboard.io/OxszRE.jpg

#354789 Copied

Rose Tyler

Support staff

April 28, 2023 at 09:33

Hello, Catholicans,

Thank you for your response.

By checking it is solved – https://prnt.sc/-ySdUV9Y8lO6 https://gyazo.com/39980708a39f118f36b3415770c27d4d

Please clear the cache one more time and check, or test it from another browser/device.

Best Regards,
8Theme’s Team

#354804 Copied

Catholicans

Participant

April 28, 2023 at 10:11

As you’re fixing the alignment of the section mentioned earlier, another part is causing layout modifications. Can you please align it without impacting the layout of other sections on the page?
Screenshot:
Before – https://snipboard.io/xIUybj.jpg
After – https://snipboard.io/pV9neZ.jpg

#354813 Copied

Rose Tyler

Support staff

April 28, 2023 at 13:23

Hello, Catholicans,

Thank you for your response.
Please describe your request in more detail. Right now, it is a bit unclear to us.

Best Regards,
8Theme’s Team

#354836 Copied
Tagged: alignment, inconsistent, rating, slider, themes, woocommerce, wordpress
1 2

Viewing 20 results - 1 through 20 (of 22 total)