Hello, Stefan,
Fixed. Please check now. The fix will be included in the next update also.
Kind Regards,
8theme team
Hello, Stefan,
Fixed. Please check now. The fix will be included in the next update also.
Kind Regards,
8theme team
Hello,
Thank you for contacting us and for using XStore.
Please read our documentation – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, ProdbyDaan,
Thank you for contacting us and for using XStore.
Please try to add Shop banner content into Category description area – https://prnt.sc/CKscKXTFkNfD
Kind Regards,
8theme team
Hello, Caochen223,
Thank you for contacting us and for using XStore.
1/ Please record a video of the problem.
2/ “it is clearly noticeable that the third column in the product listing is not aligned with the other columns” – Please provide a screenshot for a better understanding of what exactly you mean.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Salmi,
We wish to inform you that your inquiry will be forwarded to another specialist for a more detailed review.
We apologize for the delay, as our developers are currently handling a high volume of requests.
We kindly request your patience during this time and advise against changing your access.
Kind Regards,
8theme team
Hello, Amjedgzworld,
We can’t connect:
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by IP or something else that doesn’t allow us to connect?
Kind Regards,
8theme team
Hello,
Thank you for your response.
In this case, you can send a request about a new option for the Wishlist to our dev team on this page – https://www.8theme.com/taskboard/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Imran Sumra,
Thank you for contacting us and for using XStore.
We can see demo content on your site already.
Do you need any further assistance? Could you provide temporary wp-admin access?
Kind Regards,
8theme team
Hello, Jose Hernan,
Thank you for contacting us and for using XStore.
1/ Please check how the search works when the default WooCommerce theme – Storefront is activated (Appearance > Themes).
2/ Could you, please, unlock the site for Ukraine?
Kind Regards,
8theme team
Hello, Jennifer,
You’re welcome!
Have a nice day!
Kind Regards,
8theme team
Hello, Salmi,
You are using CDN on the site, so changes can be not visible due to its cache that needs to be cleared.
“Widgets Toggle On Mobile” option works only in case a static block is not used in the footer, for example – https://prnt.sc/_GdxpbPi3YgO https://prnt.sc/OkJKT2qK4zYB
We would recommend you: Theme Options > Footer > Footer layout > Footer Widgets Toggle On Mobile > Off, because this option doesn’t work correctly when the Footer is created using a static block.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Stefan,
1/ 8themes@gmail.com
2/ Could you please inform us about the changes you have made? Please take a moment to recall, it could be changes in the files or installation of an additional plugin.
3/ Kindly send more links to the working email (the order that was fine) and the faulty one.
Kind Regards,
8theme team
Hello, @HmirceaD,
We’ve disabled the Full-width option via the Single Product builder.
Should you wish to have a single block in full width, we would advise you to reach out to Elementor’s support team for assistance. Regrettably, we do not have an immediate solution available from our theme’s perspective.
Best Regards,
8Theme’s Team
Hello, Stefan,
Thank you for your response.
1. Please create a test order that we can use for testing purposes and provide us with a link to it.
2. Try sending without our email builder to ensure everything is functioning correctly.
Kind Regards,
8theme team
Hello, Ecommercedev,
Thank you for your response.
It will be fixed in the next theme update.
Kind Regards,
8theme team
Hello, Ecommercedev,
We added the file to the Private Content area.
Kind Regards,
8theme team
Hello, Ecommercedev,
Thank you for contacting us and for using XStore.
Please check this topic – https://www.8theme.com/topic/issue-introducing-list-of-ids-using-products-or-products-grid-widgets-on-elementor/#post-347282
The code is:
add_filter('etheme_elementor_post_ajax_results_per_page', function() {
return 50;
});
50 can be changed to 200
Kind Regards,
8theme team
Hello, CodedP,
Thank you for contacting us and for using XStore.
What exactly critical error did you get? Please check the server error log.
XStore is compatible with PHP 8.1, so the problem can be caused by a 3rd party plugin or something else.
Do you have a staging site where we can check the problem more deeply? Please provide temporary wp-admin and FTP access.
Kind Regards,
8theme team
Hello, Ecommercedev,
Thank you for contacting us and for using XStore.
1/Please provide a video of the problem for a better understanding of your request.
Upload in on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
2/ Provide URL of page with the Product Categories widget and temporary wp-admin access.
Thank you for your cooperation.
Kind Regards,
8theme team
Hello, Jennifer,
Thank you for contacting us and for using XStore.
We regret to inform you that the XStore currently does not have a waiting list feature. However, we are pleased to announce that it is included in our plans for one of the forthcoming updates. Unfortunately, we are unable to provide an exact date at this time.
Should you require the waiting list feature immediately, we suggest that you consider finding an additional plugin that provides this service.
Kind Regards,
8theme team
Hello, Jennifer,
Please read this article – https://www.8theme.com/documentation/xstore/support/cookies/
If this is not what you are looking for, you may try to use an additional plugin, or submit a request to our dev team via the next page – https://www.8theme.com/taskboard/
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Amjedgzworld,
We appreciate your prompt response.
Please provide URL of the product and temporary wp-admin + FTP access, so we can check the situation more deeply.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
Hello, MAHDAR,
Sorry for the delay in answering.
Changes were done in wp-content/themes/fashion1-theme/functions.php
add_action('init', function(){
add_filter( "option_xstore_sales_booster_settings", function($option){
if (defined( 'ICL_LANGUAGE_CODE' )){
switch (ICL_LANGUAGE_CODE) {
case 'en':
$option["cart_checkout"]["progress_bar_message_success_text"] = 'Congratulations! You\'ve got free shipping.';
break;
case 'it':
$option["cart_checkout"]["progress_bar_message_success_text"] = 'Congratulazioni! Avete ottenuto la spedizione gratuita.';
break;
case 'fr':
$option["cart_checkout"]["progress_bar_message_success_text"] = 'Félicitations ! Vous bénéficiez de la livraison gratuite.';
break;
case 'de':
$option["cart_checkout"]["progress_bar_message_success_text"] = 'Herzlichen Glückwunsch! Sie haben einen kostenlosen Versand.';
break;
default:
$option["cart_checkout"]["progress_bar_message_success_text"] = 'Congratulations! You\'ve got free shipping.';
break;
}
}
return $option;
}, 999 );
}, 1024);
and rewritten wp-content/themes/fashion1-theme/woocommerce/cart/cart-empty.php
Please clear all cache including CDN cache before checking the result.
We added videos into the Private Content area.
Kind Regards,
8theme team
Hello, Niddy,
Thank you for contacting us and for using XStore.
Please go to Pages > click on title of Front page > Yoast SEO > Advance > Canonical URL
https://yoast.com/help/canonical-urls-in-yoast-seo/
Kind Regards,
8theme team
Hello, Jennifer,
Thank you for contacting us and for using XStore.
Theme Options > GDPR & Cookies > Cookies Notice
Kind Regards,
8theme team
Hello, Stefan,
Thank you for wp-admin access, but we can’t connect to FTP still.
Please try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Kind Regards,
8theme team
Hello, @hdowthwaite,
Please clear cache and check now.
We’ve disabled “Disable Theme Swiper JS” in Theme Options > Speed optimization.
Best Regards,
8Theme’s Team.
Hello, Stefan,
Thank you for the video.
You forgot to provide wp-admin access.
FTP access is incorrect, please check – https://prnt.sc/STm0njz9vSLM
Kind Regards,
8theme team
Hello, Arun Sankar,
Thank you for contacting us and for using XStore.
Please go to Theme Options > Footer > Footer layout > Sliding Effect > Off, or Theme Options > Styling > Container Background Color > set color.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello, Salmi,
Private Content
Kind Regards,
8theme team