Closing size guide on single product page brings up sticky add to cart

This topic has 6 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

  • Avatar: ecommercedev
    ecommercedev
    Participant
    September 26, 2023 at 23:46

    steps to reproduce:
    1. creste single product page with size guide and sticky add to cart option enabled
    2. open size guide
    3. close size guide <- this brings up sticky add to cart to be visible.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2023 at 06:11

    Hello, Ecommercedev,

    Thank you for contacting us and for using XStore.

    Please attempt to upload a smaller size guide image, not full screen height, and then check its behavior.

    Let us know the result and provide temporary wp-admin access also.

    Kind Regards,
    8theme team

    Avatar: ecommercedev
    ecommercedev
    Participant
    September 27, 2023 at 23:08

    I did try your suggestions. Smaller size guide does not fix the behavior. I mean its minor thing. But still I wonder what triggers sticky add to cart to pop up? Clicking on ‘size guide’ button doesn’t bring it up. But closing the popup does. It’s just weird.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2023 at 07:36

    Hello, Ecommercedev,

    We appreciate your prompt response.

    Please provide temporary wp-admin and FTP access, we need to check the situation more deeply.

    Kind Regards,
    8theme team

    Avatar: ecommercedev
    ecommercedev
    Participant
    September 28, 2023 at 21:34

    Hi, I’m sorry I cannot give you access to the FTP.

    This behavior is also seen in your demo template at https://xstore.8theme.com/elementor/demos/minimal-fashion02/product/beachwear-vintage/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2023 at 08:19

    Hello, Ecommercedev,

    Thank you for your response.

    It will be fixed in the next theme update.

    Kind Regards,
    8theme team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Closing size guide on single product page brings up sticky add to cart’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.