Hello, Whiteski,

Thank you for your response.

We’ve enabled the next option for you – https://prnt.sc/WPxcjvJUChwI

If you want to exclude some pages and content from the audit, you need to contact the support of SEO plugin and they will be able to guide you. For example – https://prnt.sc/85JG812G_dPk

Kind Regards,
8theme team

Hello, Salmi,

1/ We added the code – https://prnt.sc/QJImFvjBoiqn and it works – https://prnt.sc/NZ2ujbQFx7YB

2/ This element comes from Elementor – https://elementor.com/help/accordion-widget/ and its functionality is independent of our theme, so contact the support of Elementor directly – https://wordpress.org/support/plugin/elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, @salmi,

We appreciate your prompt response.

Please change the previous code to:

form.xstore-wishlist-form thead th:not(.xstore-wishlist-checkbox, .xstore-wishlist-product) {
    display: none;
}
tbody.xstore-wishlist-items td:not(.xstore-wishlist-checkbox, .xstore-wishlist-product) {
    display: block;
    padding: 10px 0;
}
form.xstore-wishlist-form td {
    vertical-align: top;
}
tbody.xstore-wishlist-items td.xstore-wishlist-action {
    text-align: center;
}
form.xstore-wishlist-form .xstore-wishlist-product {
    display: flex;
}
form.xstore-wishlist-form .form-actions>div>div {
    flex-wrap: wrap;
}
form.xstore-wishlist-form .form-actions>div>div select {
    margin-bottom: 10px;
}

We added a screenshot of the result into the private content area.

Best Regards,
8Theme’s Team

Hello, Salmi,

We appreciate your prompt response.

1/ Add the next code here – https://prnt.sc/-dm7aIhlU4v2

.elementor-accordion .elementor-accordion-item {
    border-left: 0px;
    border-right: 0px;
}

2/ “accordion menu should be displayed only in mobile and ipad and in desktop normal expanded display, but without that I have to paste the menus twice.” – sorry, but this question is unclear to use, please provide screenshots for a better understanding.

Kind Regards,
8theme team

Hello, Alex,

Thank you for getting in touch with us.

What error do you get in the Dashboard> XStore > Welcome panel when you enter the purchase code?

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

We would recommend you contact WordPress support about this.

Kind Regards,
8theme team

Hello, @Anand,

We appreciate your prompt response.

As we can see, you are using an additional plugin for filters – https://prnt.sc/rcAMtg76T6-p

With a default Filter by attribute https://prnt.sc/w5RgeqMVRQhd , you will get the filter only on the page where products with this attribute are shown, for example – https://prnt.sc/1Fm3Kmqp2yz9 and https://prnt.sc/QgwSn7G8SSyy

We hope this information is helpful.

Best Regards,
8Theme’s Team.

Hello, Dhlaminib,

Thank you for getting in touch with us.

The theme update should not cause any issues. What version did you use before the update?

1/ It looks like you disabled a plugin that was used to create content for the Footer. Please make sure that WPBakery or Visual Composer plugin is activated on the site.

2/ Please describe the issue in more detail with a video or screenshots.
Upload them on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Kind Regards,
8theme team

Hello, Ecommercedev,

We appreciate your prompt response.

Please provide temporary wp-admin and FTP access, we need to check the situation more deeply.

Kind Regards,
8theme team

Hello, Mqazi,

Thank you for contacting us and for using XStore.

Please check this topic – https://www.8theme.com/topic/show-brands-list-in-a-page-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, @Seema,

Ok. Take your time.

Kind Regards,
8theme team

Hello, Stefan,

Thank you for getting in touch with us.

1/ Please record a video of your actions so we can see the problem.

2/ Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, MAHDAR,

“When the email is sent to the customer, the size part is not displayed properly because it cannot be colored in the panel. Please watch the video to understand completely.” – Currently, it can be done only via bad code practice, unfortunately, which will create more problems. So, please try to style your section in the best way of colors you can for the light and dark modes together.

“How can I translate a series of words like total or shipping and…?” – do you mean words in emails? They are allowed to be translated (from our side in code), but about why they can’t be translated on your site, we would recommend you contact WPML support.

As a workaround, you may try suggestion that we gave customers before when the translation was not available – create multi templates https://www.8theme.com/topic/built-in-email-builder-wpml/#post-269317
We hope this information is helpful.

Kind Regards,
8theme team

Hello, Whiteski,

Private Content

Kind Regards,
8theme team

Hello, Flavio,

Thank you for getting in touch with us.

At first sight, we do not see how the problem is related to our theme.

Could you please temporarily activate another theme on site and check how it works?
If the problem is independent of the theme, we can’t assist you, unfortunately.

Please try to contact the support of WordPress. Also, ask the hosting provider what they recommend to do to fix the problem.

Read some online sources, for example – https://www.infomaniak.com/en/support/faq/106/resolve-a-500-internal-server-error

Kind Regards,
8theme team