A constant stream of issues……………………..

This topic has 4 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

  • Avatar: caochen223
    caochen223
    Participant
    September 29, 2023 at 14:29

    The operational steps are as follows:

    1.Visit the official website: https://xstore.8theme.com

    2.Click to enter the “minimal-electronics” demo theme: https://xstore.8theme.com/elementor/demos/minimal-electronics/

    3.Click on “Shop” to access the Shop page: https://xstore.8theme.com/elementor/demos/minimal-electronics/shop/

    4.Click “Add to Cart” directly on any product.

    At this point, you will RANDOMLY encounter three situations:
    a: Directly enter the product’s details page.
    b: The “Add to Cart” button displays “√” and then successfully adds the item to the cart.
    c: A pop-up window appears at the bottom with three buttons: “Back to Shop,” “View Cart,” and “Checkout.”

    I can’t completely understand why the official website’s demo would have such bugs. Additionally, it is clearly noticeable that the third column in the product listing is not aligned with the other columns, creating an awkward appearance. If the official website’s showcase cannot achieve a consistent and elegant design, how can users trust transactions based on such a framework?

    It’s very frustrating… I hope it’s an issue on my end…

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2023 at 14:58

    Hello, Caochen223,

    Thank you for contacting us and for using XStore.

    1/ Please record a video of the problem.

    2/ “it is clearly noticeable that the third column in the product listing is not aligned with the other columns” – Please provide a screenshot for a better understanding of what exactly you mean.

    Thank you for your cooperation and we look forward to hearing from you soon.

    If you are not satisfied using our theme you can submit a refund request here – https://themeforest.net/refund_requests/new

    Kind Regards,
    8theme team

    Avatar: caochen223
    caochen223
    Participant
    September 29, 2023 at 15:53
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2023 at 16:07

    Refund given

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