Forum Replies Created

Viewing 30 posts - 65,521 through 65,550 (of 68,220 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 15:33

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 15:28

    Hello,

    Please, provide a screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 15:20

    Hello,

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 15:19

    Hello,

    Due to updating other themes, Classico new version may be released in 2 weeks.
    Please take our apologies for inconveniences.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 15:07

    Hello,

    You can translate it http://prnt.sc/exvenn
    About https://www.dropbox.com/s/ogc8w04hmb7njuz/Screenshot%202017-04-18%2015.31.40.png?dl=0 and https://www.dropbox.com/s/6ny445wplmgqe33/Screenshot%202017-04-18%2015.31.33.png?dl=0, our latest theme version is 3.0.1 and it is compatible with WooCommerce 3.0.1, so, please, wait for theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:57

    Hello,

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:56

    Hello,

    Did you face compatibility issues on your site or just notices about out of date files?
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:50

    Hello,

    A theme update will be released within one week.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:49

    Hello,

    I can only suggest you create Child Theme and transfer all changes to it.
    Read more here how to create Child Theme:
    http://codex.wordpress.org/Child_Themes
    We have already created and included child theme in theme package. You can find royal-child folder in theme package and upload it to /wp-content/themes/ folder.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:45

    Hello,

    In this case, I can suggest you create a custom sidebar with categories and then display on page Widgetized Sidebar with it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:28

    Hello,

    Sorry for the delay in answering.
    Unfortunately, I can’t see screenshots, please, check it.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:21

    Hello,

    A Very likely problem was caused by new WooCommerce version. Our latest theme version is 3.0.1 and it is compatible with WooCommerce 3.0.1, so, please, wait for theme update.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:17

    Hello,

    You can use Products widget http://prntscr.com/exupks, type the IDs of products which you want to show or select product type.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 14:07

    Hello,

    Did you place these files (woopress-es_ES.po and .mo) into the languages /wp-content/languages/themes/ folder?
    If you follow the previous instruction but have a problem, please, provide wp-admin access so I could check issue.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:49
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:28

    Hello,

    A theme update will be released within one week.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:24

    Hello, @Rin

    Sorry for the delay in answering.

    3. The left thumbnail in the all single-pages always disappear (x sign).

    – please, provide a screenshot.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:09

    Hello,

    You have been replied in your previous topic https://www.8theme.com/topic/very-very-urgent-last-multi-problem-version/.
    This one is closed as duplicated. Thank you for understanding.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:04

    Hello,

    You can edit “Returns and Delivery” tab in Theme Options > Single Product page > Custom Tab Title.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:03

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:00

    Hello,

    Yes, this part of code was deleted.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 11:01

    Hello,

    You need use wp-admin dashboard, see screenshot http://prntscr.com/exs9gr

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:57

    Hello,

    You need connect to your server via FTP to be able to view site files. Ask your hosting provider support for FTP login details.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:54

    Hello,

    I’m glad that problem was solved. Have a good day.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:44

    Hello,

    You’re welcome!
    You need connect to your FTP and find the file in directory /wp-content/themes/legenda/woocommerce/

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:39

    Hello,

    Please, upload your screenshot to any web storage (google disk or dropbox) and give us url in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:35

    Hello,

    Could you please provide wp-admin access in Private Content so we could check it?

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:32

    Hello,

    Sorry for the delay in answering.
    Unfortunately, I can’t login to your site, please disable popup authentication or provide access.

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:21

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .woocommerce-checkout .step-title:after {
        display: none;
    }
    .woocommerce-shipping-fields {
        margin-top: 20%;
    }

    2, 3. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
    Try to disable 3-rd party plugins. Then check.
    Let us know the result.
    4. This question is a bit unclear. Could you please clarify us with more details and provide a screenshot?
    5. Please enable SSL certificate on your site, so we could check the problem.
    6. Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).

    Regards,
    Rose Tyler.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 09:50

    Hello,

    Thank you for using our theme!
    It is https://www.8theme.com/demo/xmarket-wo/?post_type=product shop page on our demo http://prnt.sc/exrfae
    Could you please provide wp-admin access in Private Content so we could check your issue?

    Regards,
    Rose Tyler.

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    Viewing 65,550 results - 65,521 through 65,550 (of 68,220 total)
Viewing 30 posts - 65,521 through 65,550 (of 68,220 total)
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