Hello,
Yes, this part of code was deleted.
Regards,
Rose Tyler.
Hello,
Yes, this part of code was deleted.
Regards,
Rose Tyler.
Hello,
You need use wp-admin dashboard, see screenshot http://prntscr.com/exs9gr
Regards,
Rose Tyler.
Hello,
You need connect to your server via FTP to be able to view site files. Ask your hosting provider support for FTP login details.
Regards,
Rose Tyler.
Hello,
I’m glad that problem was solved. Have a good day.
Regards,
Rose Tyler.
Hello,
You’re welcome!
You need connect to your FTP and find the file in directory /wp-content/themes/legenda/woocommerce/
Regards,
Rose Tyler.
Hello,
Please, upload your screenshot to any web storage (google disk or dropbox) and give us url in Private Content.
Regards,
Rose Tyler.
Hello,
Could you please provide wp-admin access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
Sorry for the delay in answering.
Unfortunately, I can’t login to your site, please disable popup authentication or provide access.
Regards,
Rose Tyler.
Hello,
1. Please add this code in Theme Options > Custom css:
.woocommerce-checkout .step-title:after {
display: none;
}
.woocommerce-shipping-fields {
margin-top: 20%;
}
2, 3. Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated.
Try to disable 3-rd party plugins. Then check.
Let us know the result.
4. This question is a bit unclear. Could you please clarify us with more details and provide a screenshot?
5. Please enable SSL certificate on your site, so we could check the problem.
6. Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
It is https://www.8theme.com/demo/xmarket-wo/?post_type=product shop page on our demo http://prnt.sc/exrfae
Could you please provide wp-admin access in Private Content so we could check your issue?
Regards,
Rose Tyler.
Hello,
If you are using default theme contact form element then you need to edit the wp-content/themes/classico/framework/shortcodes/contact_form.php file. It would be better to use child theme https://codex.wordpress.org/Child_Themes to make changes in theme source files.
In other way you can create your custom contact form using “Contact Form 7” plugin which is already installed in your Dashboard.
Regards,
Rose Tyler.
Hello,
Please don’t upgrade WC on your site at this moment. Please, wait for theme update. It will be released within this week.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
What exactly problems do you mean?
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css to remove default background:
.white-popup-block{
background:none;
}
Also, provide a screenshot of your issue.
We’ll release new update during this week.
Regards,
Rose Tyler.
Hello,
I’ve followed this documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
To translate theme go to Loco Translate > Themes > WooPress – 8theme WordPress theme > Spanish (Spain) > http://prntscr.com/exr2s9
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
1. You can add your text in category description or header http://prntscr.com/exqyzw and then edit woocommerce/archive-product.php file, change position of this line
or this one to http://prntscr.com/eqsa2g
Make your changes in the child theme to prevent losing them after theme update https://8theme.com/demo/docs/woopress/index.html#!/3_child_theme.
2. You need use “Woocommerce Layered Nav” widget to show attributes filter.
3. Unfortunately, there is no such possibility by default. You can edit header.php file and use customization of the default theme files in the child theme. Please read how to create the child https://www.8theme.com/demo/docs/legenda/index.html#!/child_theme
4. Shop, Cart, Checkout and My Account pages are WooCommerce pages and you should install them after WooCommerce plugin installation https://docs.woothemes.com/document/woocommerce-pages/
5. Please read this topic https://www.8theme.com/topic/full-width-instagram/
6. You can use Custom css and media query to change style on mobile. How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY
7. Please read here how to add icons to menu:
http://wptavern.com/how-to-easily-add-icons-to-menus-in-wordpress
8. Try to change images sizes in Woocommerce > Settings > Products > Display and then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.
https://docs.woocommerce.com/document/fixing-blurry-product-images/
Regards,
Rose Tyler.
Hello,
Please, wait for theme update, it will be fixed.
Sorry for inconveniences.
Regards,
Rose Tyler.
Hello,
Please wait for the theme update, it will be fixed.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Regards,
Rose Tyler.
Hello,
Please provide us with wp-admin and FTP credentials in private content area.
Very likely, DB was updated by woocommerce, so you can’t correct downgrade version without using backup.
Regards,
Rose Tyler.
Hello,
I’ve checked your shop and seen the same issue with some others simple products.
You can try to disable 3-rd party plugins and check issues.
Also, very likely problem was caused by new WooCommerce version. Our latest theme version is 3.0.1 and it is compatible with WooCommerce 3.0.1
Regards,
Rose Tyler.
Hello,
The latest theme version you can download on Themeforest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3
It is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Have a nice day.
Regards,
Rose Tyler.
Hello,
Your site is under maintenance mode. Please provide wp-admin access in Private Content.
Regards,
Rose Tyler.
Hello,
What Woocommerce and theme version do you use?
Regards,
Rose Tyler.
Hello,
Please update royal theme to 3.0.1 version, it is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
Our latest theme version is 3.0.1 and it is compatible with WooCommerce 3.0.1 and WP 4.7.3.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
You can send me the link to screenshot or use one of the additional programs, for example, Lightshotscreenshot to share the screenshot.
Regards,
Rose Tyler.
Hello,
We’ll release new update during this week. Did you face compatibility issues on your site or just notices about out of date files?
Regards,
Rose Tyler.