Hello,

1. I’ve sent the new theme version to your registration emails or you can download it on ThemeForest.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/.

2. You should copy get_etheme_portfolio function (/legenda/framework/portfolio.php) into child theme functions.php and delete this lines http://prntscr.com/f4gcex

Regards,
Rose Tyler.

Hello,

Please try Lightshot program:
http://app.prntscr.com/en/download.html

Regards,
Rose Tyler.

Hello,

Please read our theme documentation https://www.8theme.com/demo/docs/woopress/#!/1_newsletters

Regards,
Rose Tyler.

Hello,

Go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
Also, you can create needed content on a test page with VC and then copy content to category header http://prntscr.com/f4fw9w.

Regards,
Rose Tyler.

Hello,

New version theme does not have get_product function.
We need your accesses to check the problem.

Regards,
Rose Tyler.

Hello,

QuickView image size related to woocommerce single product image size, so please try previous suggestions. Also, please provide FTP access in Private Content area.

Regards,
Rose Tyler.

Hello,

Please check the translation.

if it is possible to rearrange the order of the checkout fields

Your query requires additional customization which is beyond our basic support scope. If you need help with additional customization contact WP-Kraken team.

Regards,
Rose Tyler.

Hello,

I sent your report to our developers and we’ll fix this issue in next theme update.

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin and FTP access in Private Content area.

Regards,
Rose Tyler.

Hello,

Please add this code in Custom css:

@media only screen and (max-width: 992px){ 
.woocommerce-message, .alert-success, .success, .woocommerce-error, .alert-error, .error, .woocommerce-info, .alert-info, .info, .woocommerce-warning, .alert-warning, .warning{
float: none;
}
}

Regards,
Rose Tyler.

Hello, @Ann Sanicola,

I’ve sent the new theme version to your registration emails.
So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello, @Laura AP,

Theme version 3.0.0.1 is available on ThemeForest (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section). This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Could you please provide wp-admin access in Private Content so we could check the problem?

Regards,
Rose Tyler.