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The add to cart button does not work - by olimoni

This topic has 5 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

olimoni

Participant

April 29, 2017 at 12:30

The add to cart button does not work, after upgrading to version 3.0 and with the version of WC 3.0.5
Please, how can we solve it?
It is a very serious problem.

#161746 Copied

4 Answers

olimoni

Participant

May 3, 2017 at 10:11

Hi,

My problem is serious and my customer is angry….
Can you help me, please????

Please, contact administrator
for this information.

#161927 Copied

Rose Tyler

Support staff

May 3, 2017 at 12:40

Hello,

Thank you for using our theme!
I’ve checked your site http://prntscr.com/f3l9fj. Is your issue solved?
Also, update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with WC 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

#161960 Copied

olimoni

Participant

May 3, 2017 at 12:55

Hi Rose,

I solved the problem replacing the file 3.0.0.1 woocommerce/single-product/add-to-cart/single.php, by the old version 2.9.2 file.

I think there is an error in the new update of the theme.

Mónica

#161966 Copied

Rose Tyler

Support staff

May 4, 2017 at 09:23

Hello,

Our latest theme version works fine with WC 3.0.4, without replacing any files. But we haven’t tested compatibility with WC 3.0.5.

Regards,
Rose Tyler.

#162071 Copied
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