Hello,

I sent your report to our developers and we’ll fix this issue in next theme update.

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too. In case, problem appears only with our theme reply back and provide me wp-admin and FTP access in Private Content area.

Regards,
Rose Tyler.

Hello,

Please add this code in Custom css:

@media only screen and (max-width: 992px){ 
.woocommerce-message, .alert-success, .success, .woocommerce-error, .alert-error, .error, .woocommerce-info, .alert-info, .info, .woocommerce-warning, .alert-warning, .warning{
float: none;
}
}

Regards,
Rose Tyler.

Hello, @Ann Sanicola,

I’ve sent the new theme version to your registration emails.
So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards,
Rose Tyler.

Hello,

Could you please provide wp-admin access in Private Content so we could check it?

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello, @Laura AP,

Theme version 3.0.0.1 is available on ThemeForest (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section). This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

Hello,

Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with official theme too.
Could you please provide wp-admin access in Private Content so we could check the problem?

Regards,
Rose Tyler.

Hello,

You need to solve it on your server.

Regards,
Rose Tyler.

Hello,

After the theme update you will see the field where you need to write purchase code.
To find your Purchase code, please, enter your ThemeForest account > Downloads tab > choose WooPress > Download > License Certificate & Purchase code http://prntscr.com/d23p2c

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello, @lkendrick22,

Please check email.

Regards,
Rose Tyler.

Hello,

I’m glad that you sorted out.

@Jimbo, Thank you!

Regards,
Rose Tyler.

Hello, @sophie,

Unfortunately, I can’t open your screenshots, try to use Lightshot program:
http://app.prntscr.com/en/download.html
Go to this page https://en-gb.wordpress.org/plugins/woocommerce/advanced/, scroll to the bottom where it says previous versions, download 3.0.4 to you PC and FTP to your web / plugins folder.
Also, disable 3-rd party plugins and let me know the result.

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
You need to change links in your footer, delete this part http://prntscr.com/f41g1m.
Please provide a screenshot of your portfolio problem.

Regards,
Rose Tyler.