Hello,

Sorry for the delay.
Please provide us with wp-admin and FTP credentials in private content area.

Regards,
Rose Tyler.

Hello,

Make sure that you are using latest theme version http://prntscr.com/f5fe96

Regards,
Rose Tyler.

Hello,

Please update theme to latest 3.2 version and then store’s database http://prntscr.com/f5f62p
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

I’m glad that you sorted out http://prntscr.com/f5f0ya

Regards,
Rose Tyler.

Hello,

Go to Theme Options > Single Product Page > disable Ajax “Add to Cart” option and http://prntscr.com/f5euzb

Regards,
Rose Tyler.

Hello,

Sorry for the delay.
Menu and images aren’t included in demo data.
To create mega menu you need refer to the documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu https://www.8theme.com/videos/
Could you please clarify with more details your menus problem?
After base demo content installation you may import version you like https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation

Regards,
Rose Tyler.

Hello,

Please find these strings in theme files and change, for example, http://prntscr.com/f5ef23 'woocommerce' to ETHEME_DOMAIN.
This translation problem will be fixed in a new theme update.

Regards,
Rose Tyler.

Hello,

1. You can change the text in your translation files. Find .po file in wp-content/themes/royal/languages directory https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
2. You can add this code in Theme Options > Custom css:

.product-information .email-link {
    display: none;
}

3. Go to Dashboard->Products->edit Product->Advanced and uncheck ‘Enable reviews’.

Regards,
Rose Tyler.

Hello,

Yes, you can update theme via WP Admin Panel.
Before you start, create full backup of your site files and database and also export theme settings in Theme Options > Import/Export > Options > Export Options to be able to restore your site to previous state if something goes wrong.

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

Where exactly you want to change it?
Try to change etheme_cart_items function.
We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.

Regards,
Rose Tyler.

Hello,

Unfortunately, I can’t send you new classico version now.
We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.

Regards,
Rose Tyler.

Hello,

1. I’ve sent the new theme version to your registration emails or you can download it on ThemeForest.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/.

2. You should copy get_etheme_portfolio function (/legenda/framework/portfolio.php) into child theme functions.php and delete this lines http://prntscr.com/f4gcex

Regards,
Rose Tyler.

Hello,

Please try Lightshot program:
http://app.prntscr.com/en/download.html

Regards,
Rose Tyler.