Return to previous page

Updated blanco theme now footer is missing

This topic has 9 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

ricodesigns

Participant

April 28, 2017 at 07:05

I updated my blanco theme and now the footer is missing on the home page only. I can still see it on all other pages.
My featured product on the home page is also having problems. 1 item is displaying, and they layout is wrong. When I tried to uncheck that featured item in the products page, it was still not removed from the home page. I would like 4 featured items displaying at once, with a scroll through option.

#161606 Copied Theme version: blanco WooCommerce version: 3.0.4

8 Answers

ricodesigns

Participant

April 29, 2017 at 21:34

is anyone able to help?

#161768 Copied Theme version: blanco WooCommerce version: 4.7.4

Rose Tyler

Support staff

May 3, 2017 at 14:41

Hello,

Thank you for using our theme!
Please provide us with wp-admin credentials in private content area.

Regards,
Rose Tyler.

#161985 Copied

ricodesigns

Participant

May 4, 2017 at 01:24

Hi please see private content for message

Please, contact administrator
for this information.

#162038 Copied Theme version: blanco3.5.3 WooCommerce version: 3.0.5

Rose Tyler

Support staff

May 4, 2017 at 10:27

Hello,

Unfortunately, I can’t login. Please check credentials http://prntscr.com/f3ye5d.

Regards,
Rose Tyler.

#162083 Copied

ricodesigns

Participant

May 4, 2017 at 11:43

Please check private content

Please, contact administrator
for this information.

#162095 Copied Theme version: Blanco WooCommerce version: As above

Rose Tyler

Support staff

May 4, 2017 at 15:10

Hello,

I’ve deleted [etheme_featured] shortcode on your home page.
The problem related to new Woocommerce version. The compatibility will be added in new theme update.

Regards,
Rose Tyler.

#162136 Copied

ricodesigns

Participant

May 4, 2017 at 21:26

Ok great thank you. When will the new theme update be coming? And will I be notified of this via email?

Thanks again
Richelle

#162204 Copied Theme version: Blanco as above WooCommerce version: As above

Rose Tyler

Support staff

May 8, 2017 at 15:30

Hello,

We’re still waiting for news from our developers as they are still working on the update. Please take our apologies for the delay.
Yes, you will be notified about new theme update.

Regards,
Rose Tyler.

#162559 Copied
Tagged: blanco, footer, missing, theme, themes, updated, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)