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No captcha on contact page - by Lorinde - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: Lorinde
    Lorinde
    Participant
    May 1, 2017 at 10:53

    Hello

    The captcha on my contactpage doesn’t work

    Please, contact administrator
    for this information.
    #161807 Copied Theme version: 2.9
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 07:15

    Hello,

    Please change permissions to 777 for “tmp” folder in the directory /royal/framework/inc/really-simple-captcha.

    Regards,
    Rose Tyler.

    #162049 Copied
    Avatar: Lorinde
    Lorinde
    Participant
    May 5, 2017 at 00:44

    The website is installed on a windows server and I can’t set permissions.

    #162210 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2017 at 10:07

    Hello,

    You need to solve it on your server.

    Regards,
    Rose Tyler.

    #162244 Copied
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