Page 1918 – 8theme.com

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Viewing 30 posts - 57,511 through 57,540 (of 68,231 total)

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Rose Tyler

Support staff

March 6, 2018 at 11:46

You use a lot of 3-rd party plugins, so try to disable all these plugins and then check.

Regards

#187315 Copied In reply to: Mobile View

Rose Tyler

Support staff

March 6, 2018 at 11:35

Hello,

On your site shows the same header type that selected in Theme Options, so please describe the problem in more details.
Make sure that you set correct settings for the plugin according to theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#187312 Copied In reply to: Header and load more products button

Rose Tyler

Support staff

March 6, 2018 at 11:29

Hello,

You do not need to buy the plugin. Latest versions of plugins you can find here – https://www.8theme.com/download-plugins/ (to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

Looks like the problem on your Home page relates to our Products element. We will fix this bug in next theme update. To fix it on your site before the update, we need temporary wp-admin and FTP access.

Regards

#187310 Copied In reply to: Update disorganized home site

Rose Tyler

Support staff

March 6, 2018 at 11:23

Hello,

For the footer menu, you need to mark nothing from this list. I’ve created “Footer Menu left” and “Footer Menu right” http://prntscr.com/inirzr Please check and you can simply change these menus.
Also, I’ve edited your footer static block – https://prnt.sc/inislp > http://prntscr.com/inisys

Regards

#187309 Copied In reply to: Footer

Rose Tyler

Support staff

March 6, 2018 at 11:13

Hello,

Please provide temporary wp-admin access in Private Content, so we can take a closer look.

Regards

#187307 Copied In reply to: 8THEME Tabs not displayed

Rose Tyler

Support staff

March 6, 2018 at 11:11

You’re welcome!
Have a nice day.

Regards

#187306 Copied In reply to: single product page..

Rose Tyler

Support staff

March 6, 2018 at 11:08

Hello, @johnpapast

Please check credentials one more time https://prnt.sc/inil60

Regards

#187305 Copied In reply to: Url for page 2 problem
Rose Tyler

Support staff

March 6, 2018 at 10:59
Hello,

.single-product .tabs .tab-title, .single-product .tabs .tab-content { border: none; }

Regards
#187302 Copied In reply to: How to hide tab borders?
Rose Tyler

Support staff

March 6, 2018 at 10:54

Hello,

Please try to activate theme now.

Regards

#187301 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

March 6, 2018 at 10:47

Please, clear cache and check Earrings category now. I’ve simply set “Custom page heading image for this category” http://prntscr.com/inhsl0 > http://prntscr.com/inht6q
Looks like there is a bug with interval value for the carousel. I’ve sent your report to our developers to fix it in next theme update.

Regards

#187300 Copied In reply to: Breadcrumb on product category not showing

Rose Tyler

Support staff

March 6, 2018 at 09:58

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

#187295 Copied In reply to: Invisible block ( bug )
Rose Tyler

Support staff

March 6, 2018 at 09:55
Hello,

Text from here – http://prntscr.com/inhh3q was removed to make it looks better independent of lengths these strings, for example, if the theme will be translated.
You can add this css code in Theme Options > Custom css:

.single-product .carousel-area .footer-product .yith-wcwl-add-to-wishlist a, .single-product .carousel-area .product .show-quickly { font-size: 10px !important; }

http://prntscr.com/inhln2

Regards
#187294 Copied In reply to: Having problem with wishlist function
Rose Tyler

Support staff

March 6, 2018 at 09:38

Hello,

Have you sorted out with the logo? http://prntscr.com/inhd3g
First you need to disable ‘Show footer demo blocks’ option in Theme Options->General then create footer manually. Please read more in our documentation:
https://www.8theme.com/demo/docs/woopress/index.html#!/0_footer

Regards

#187291 Copied In reply to: Logo and Footer Sections

Rose Tyler

Support staff

March 6, 2018 at 09:34

Hello,

Please describe in details your problem with theme update.
You can use the 1 license for the 1 dev domain and 1 live domain, but 1 theme license for 1 end product only. To activate theme on new site you need to deactivate it on old one via Theme Options.
If you face any problem with the activation limit just let us know and provide your purchase code in Private Content rea.

Regards

#187290 Copied In reply to: Change another domain

Rose Tyler

Support staff

March 6, 2018 at 09:30

Hello,

Please provide wp-admin and FTP access in Private so we could check the problem with images more deeply, looks like it was caused by some plugin.
Thanks for the notice about the <div>, we will fix this in next theme update.

Regards

#187289 Copied In reply to: Product images and blog post has disappeared.

Rose Tyler

Support staff

March 6, 2018 at 09:24

Hello,

Please provide link to page where you have related products with the problem.
Read more about related products – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#187287 Copied In reply to: New Arrivals/Featured
Rose Tyler

Support staff

March 6, 2018 at 09:20
Hello,

You can overwrite “etheme_products_shortcode” function (xstore/framework/shortcodes/products.php) via child theme (functions.php file):
wrap with

if ( ! function_exists('etheme_products_shortcode) ) { common function () { } } // end of function exist wrapper

https://prnt.sc/inh48v
https://prnt.sc/ingzdb
https://prnt.sc/ingzqh

Regards
#187286 Copied In reply to: 8[Theme] PRODUCTS (Visual Composer Plugin)
Rose Tyler

Support staff

March 6, 2018 at 09:15

You’re welcome!

Regards

#187285 Copied In reply to: How to remove product code and category on product page?

Rose Tyler

Support staff

March 6, 2018 at 09:13

Hello @Rodrigo,

You’re welcome!
You can use arrows on the keyboard to set an exact value.

Regards

#187284 Copied In reply to: Several problems encountered in update 4.0

Rose Tyler

Support staff

March 6, 2018 at 09:02

1. You added margin-top: -60px, that create the problem on mobile http://prntscr.com/ingwjz so simply delete this http://prntscr.com/ingwut

and for some reason tawk.to and click to chat WA (plugin) canot show in home page. but can show in another page

– please describe in more details, and provide some screenshots for better understanding.

Regards

#187281 Copied In reply to: Mobile View
Rose Tyler

Support staff

March 6, 2018 at 08:51
Hello,

You can use this custom css code:

.single-product-page .product-info h4, .single-product-page .product-info .sku_wrapper, .single-product-page .product-info .posted_in { display: none; }

Regards
#187279 Copied In reply to: How to remove product code and category on product page?
Rose Tyler

Support staff

March 6, 2018 at 08:41

Hello,

Please provide FTP access in Private Content.

Regards

#187277 Copied In reply to: Woocommerce Product Image Issue

Rose Tyler

Support staff

March 6, 2018 at 08:33

You’re welcome!
You can use your custom css code, simply add !important; – http://prntscr.com/ingmbg

Regards

#187276 Copied In reply to: Large Gap Between Product Images and Titles+Prices on Shop Page

Rose Tyler

Support staff

March 6, 2018 at 08:18

Hello,

You can select “Reviews position” > “Next to tabs” in Theme Options, also you can remove “Description” tab using code from this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php of child theme).

Regards

#187273 Copied In reply to: single product page..

Rose Tyler

Support staff

March 6, 2018 at 08:14

Hello,

In this case, I would recommend you to deactivate the search.

Regards

#187272 Copied In reply to: menu search bar behaving weirdly

Rose Tyler

Support staff

March 6, 2018 at 08:07

You’re welcome!

Regards

#187271 Copied In reply to: Chatbox error

Rose Tyler

Support staff

March 6, 2018 at 08:05

Hello, @obstgartentorte and @ldruker

Done.

Regards

#187269 Copied In reply to: Instagram widget

Rose Tyler

Support staff

March 5, 2018 at 17:05

Theme Options > E-commerce > Single product page > Tabs type > Disable.

Regards

#187228 Copied In reply to: single product page..

Rose Tyler

Support staff

March 5, 2018 at 17:00

Hello,

You use an old version of Core plugin, please update it to latest one (Appearance > Install plugins).
Go to Appearance > Menus > create a new menu then edit your footer static block > in settings of Menu element select needed.

Regards

#187226 Copied In reply to: Footer

Rose Tyler

Support staff

March 5, 2018 at 16:49

Hello,

Logo size of your main header and fixed header are different https://prnt.sc/in67il > https://prnt.sc/in67of

Regards

#187222 Copied In reply to: align menu to the right?
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Viewing 57,540 results - 57,511 through 57,540 (of 68,231 total)

Viewing 30 posts - 57,511 through 57,540 (of 68,231 total)

← 1 2 3 … 1,917 1,918 1,919 … 2,273 2,274 2,275 →

Forum Replies Created

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