Unable to operate with Legenda Theme - by thealok

This topic has 4 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: thealok
    thealok
    Participant
    February 17, 2018 at 08:39

    We have installed the theme on a development server. The installation went successful but after that we are experiencing various issues:

    1. When I am creating a new page, this is what happening “Sorry, you are not allowed to edit this”.

    2. In the existing pages, theme is not supporting the Visual Composer and Revolution slider.

    3. Inside the database of the website I am not able to edit any table of data without using update query for editing the table contents.

    4. And when I am creating a new post, this is what happening – “Creating default object from empty value in wp-admin/includes/post.php on line 642.

    5. I tried to configure the theme with updated version of WordPress with same database and also install the required plugins but the issue has not been resolved.

    We have also tried to do a fresh install but it says “YOU HAVE REACHED ACTIVATION NUMBER LIMIT”

    Please note that we are still on the development server and the theme HAS NOT BEEN UTILISED ON PRODUCTION.

    Please help

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 10:54

    Hello,

    1. Please check the issue with Storefront theme – official WC theme. Let us know the result.
    What version of WooCommerce plugin do you use?
    2. Please provide screenshot of the problem for better understanding.
    3. Please check how this works with a default theme activated on your site.
    4. Could you please provide temporary wp-admin access in Private Content?
    Please, make sure you have checked all the server requirements before the installation – https://prnt.sc/igr8j1
    5. Please update the theme to latest version 3.6 https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and update all required plugins https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/ (How to update plugins included in theme?)

    Please try to activate theme now.

    Regards

    Avatar: thealok
    thealok
    Participant
    March 5, 2018 at 10:34

    Hey,
    I need to reset my purchase code activation limit.
    I have change my domain and it is giving me error like “You have reached activation number limit.”
    My purchase code is attached in private comments.
    Please help me to resolve this issue.

    Thanks in advance.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:00

    Hello,

    Please try to activate theme now.

    Regards

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