Return to previous page

Mobile version incorrect - by NNN - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: NNN
    NNN
    Participant
    March 5, 2018 at 09:42

    Hi! After update 4.21 theme do not work correct on mobile devices: menu & buttons do not open, images do not open in popup an form quantity in woocomerce do not see – can’t add the product to the cart. And much more/ Whats wrong now?

    #187129 Copied Theme version: 4.21 WooCommerce version: 4.9.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 11:58

    Hello,

    Thank you for purchasing our theme and for reaching us.
    ‎Do you use CDN?
    What mobile device and browser do you use?
    Also, provide temporary wp-admin access in Private Content.

    Regards

    #187157 Copied
    Avatar: NNN
    NNN
    Participant
    March 5, 2018 at 12:54

    Thaks for answer

    Android/Lenovo
    Nokia/Microsoft

    Details in Private

    Please, contact administrator
    for this information.
    #187164 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:31

    Hello,

    I’ve checked your site on mobile (Samsung – Chrome browser). I do not see problems that you described. Some cache can be a reason for it, so please clear cache and check one more time.

    Regards

    #187220 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Mobile version incorrect’' has been successfully resolved, and the topic is now closed for further responses

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
WooPress Fullwidth
lazy-placeholder
Hipster Store – WordPress WooCommerce Theme
lazy-placeholder
Zoo Shop – WooCommerce Theme
lazy-placeholder
Classic Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Transport – WooCommerce Theme
lazy-placeholder
Fishing – WooCommerce Theme
lazy-placeholder
Plumbing Store – WordPress WooCommerce Theme
lazy-placeholder
Pizza Store – WordPress WooCommerce Theme
lazy-placeholder
Watches Store – WooCommerce Theme
lazy-placeholder
Shoes Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.