Hello,
Did you rewrite xstore/framework/woo.php file or functions from this file in child theme?
Regards
Hello,
Did you rewrite xstore/framework/woo.php file or functions from this file in child theme?
Regards
Hello,
I do not see a video or screenshots of the problem. Could you please provide them?
Also, please provide temporary wp-admin access in Private Content area.
Regards
Hello,
Please read this article – https://wordpress.org/support/topic/woocommerce-category-issue-uncategorized/
Regards
Hello,
Please add this code in Theme Options > Custom css:
.st-menu, .mobile-nav-heading.close-mobile-nav {
background-color: #66532e;
}
Regards
Hello,
Thanks for the topic.
Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content.
Please read about footer in our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
and watch video https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up).
Regards
Hello,
Have you checked if this issue appears with our theme only or with default Storefront theme too?
Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the problem still persists.
Let me know results.
Regards
Hello,
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder via FTP.
Regards
Hello,
Thanks for the reply.
I’ve checked the situation with parent theme activated on your site https://prnt.sc/itofpp
looks like the problem is caused by custom changes in your child theme.
Regards
Hello,
I still see the js problem in the console on your site.
Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the menu problem still persists. Let us know result.
Please provide temporary wp-admin and FTP access in the Private Content area so we can take a closer look.
Regards
Hello,
Wp-admin credentials are incorrect. Please check them.
Regards
Hello,
You can use your purchase code to activate test site. Once you will get the activation limit error, simply contact us, we will check your activations and change the limit for you.
Please read more – https://themeforest.net/licenses/standard
Regards
Hello,
1.
.shopping-container .cart-popup .button:first-child {
display: none;
}
2.
.header-wrapper.header-advanced .header-search.act-default div.fancy-select div.trigger {
display: none;
}
3. Theme Options > General > Header Settings > Top bar background
4. Add this code in functions.php file of child theme:
remove_action( 'woocommerce_single_product_summary', 'etheme_size_guide', 21 );
and rewrite xstore/woocommerce/single-product-content.php file via child theme http://prntscr.com/ito5t4
etheme_size_guide()
5.
– Theme Oprions > E-commerce > Products Page Layout > Products view mode > Only grid
– http://prntscr.com/ito25q
– you can add “Filter Products by Attribute” widget in “Shop filters” widget area
6.
.prefooter .mc4wp-form .et-mailchimp input[type="email"] {
width: 100%;
}
Regards
Hello,
1. I have a bit changed your custom code http://prntscr.com/itntji. Please clear cache and check now.
2. You can use this custom css code:
.single-product .page-heading {
display: none;
}
3. You can make changes in theme files (woopress/woocommerce folder) via child theme – https://codex.wordpress.org/Child_Themes
or use custom css code to hide some elements on single product page. This article will be useful for removing tabs – https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php file of child theme)
Regards
Please delete this custom css code http://prntscr.com/itnl9j
and add a new one:
.products-grid .product .product-image-wrapper {
display: -webkit-box;
display: -webkit-flex;
display: -ms-flexbox;
display: flex;
-webkit-box-align: center;
-webkit-align-items: center;
-ms-flex-align: center;
align-items: center;
-webkit-box-pack: center;
-webkit-justify-content: center;
-ms-flex-pack: center;
justify-content: center;
}
Regards
Hello,
Please try to create a topic one more time – https://www.8theme.com/forums/royal-wordpress-support-forum/ http://prntscr.com/itnk2x
Could you please describe the problem in more details and provide screenshots for better understanding? Also, provide temporary wp-admin access in Private Content.
Regards
Hello,
Unfortunately, the menu can’t be imported, because of WordPress does not allow import of custom fields. You need to create an own menu https://www.8theme.com/demo/docs/royal/#!/primary_menu https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Menu Set Up).
On this demo https://www.8theme.com/demo/royal/demo61/#1 using One page menu, please read our documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page and see screenshots https://prnt.sc/itnekd https://prnt.sc/itnex4
I’ve created a new contact form, so you can set it on your page.
Feel free to ask if you have any other questions.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.single-post .content-article a {
color: #ff7702;
}
Regards
Hello,
Please re-name child-theme folder via FTP, because with our access we can’t do this. Let us know once this will be done.
Regards
Hello,
Please try to disable all 3-rd party plugins. If problems won’t be solved, please provide us with screenshots of issues and temporary wp-admin access in Private Content.
Regards
Hello,
Thanks for the notice. I’ve sent a report to our developers, this will be fixed in one of the theme updates.
Please provide temporary wp-admin access and link to the page and I will reset the color.
Regards
Hello @hdowthwaite,
You’re welcome!
Have a nice day.
Regards
Hello,
Do you use CDN?
Please provide temporary wp-admin and FTP access so we can take a closer look.
Regards
Hello,
You need to check Woocommerce > Status to see which file is outdated https://prnt.sc/itcqfa
compare 2 files and add the missing code to your child theme file.
Regards
Oh I see, this is the default functionality for columns, that is independent of theme. You can add custom classes for row and both columns and add custom css code into custom.css with a media query,
for the row
https://prnt.sc/itcily
for columns https://prnt.sc/itciwg
Regards
Hello @hdowthwaite,
The problem caused by changes in xstore-child/framework/widgets/wp-instagram-widget.php file. With the parent theme activated, the Instagram works fine, so you need to compare 2 files and add the missing code to your child theme file.
Regards
Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ if you disable all plugins except these, the problem persist?
Does it work in the same way if the parent theme activated?
Please provide temporary wp-admin access in Private Content.
Regards
Hello,
Sorry for the delay. I do not see changes, still can’t check permalinks settings https://prnt.sc/itc1n9
Do you have the problem with our theme only or with a default WP theme too? Try to re-save permalinks settings.
Regards
Please add this custom css code in Theme Options > Styling > Custom css:
.category-grid.style-classic .categories-mask h4 {
font-size: 16px;
color: #d64344;
}
Regards
You’re welcome!
Please add this code in Theme Options > Styling > Custom css:
.single-product .type-product li {
font-weight: 400;
}
.single-product .product-information .tagged_as {
display: none;
}
Regards
Hello,
You can change this custom css code – http://prntscr.com/itb6jv
to
top: 50% !important;
right: 75% !important;
Regards