Forum Replies Created

Viewing 30 posts - 56,971 through 57,000 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:23

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:19

    Hello,

    You can use Loco Translate plugin and change that text using translation files – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:17

    Hello,

    I would recommend you to add the code in functions.php file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:14
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:11

    Hello,

    Do you use a child theme? What version of WC plugin using on your site?
    Please activate a parent theme and check if the problem will be solved.
    Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the problem still persists.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:09

    Hello,

    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    If the problem won’t be solved even after synchronization, please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:07

    Hello,

    In this case, check what static block set in Footer area, likely required text is a part of the static block (go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ or provide temporary wp-admin access so I can take a closer look)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:03
    .single-product .product-information .price, .single-product .qty-span, .single-product .product-content .compare, .single-product .add_to_wishlist,
    .single-product .add_to_wishlist, .single-product .product-content .compare, .single-product .product-content .compare:before, .single-product .product-information .product_meta > span,
    .single-product .product-information .share-title {
        color: white;
    }
    .single-product .product-share {
        border-color: #A48640;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:49

    Hello,

    Please explain the desired result in more details.
    You can use static blocks to display required menus https://prnt.sc/io664z edit the mega menu content by editing the Static blocks http://prntscr.com/io66gb (go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ )

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:45

    Hello,

    We’ve made some changes via your child theme, please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:41

    Hello,

    Please update Massive Addons for Visual Composer plugin to 2.3.3 version.
    If the problem won’t be solved, read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:38

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:37

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:35

    Hello @Z Richard,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:33

    Hello,

    Please check [8theme] Product Options > Additional custom block http://prntscr.com/it54tn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:30

    Hello,

    If your Main Sidebar area in Appearance > Widgets is empty, there is shown the search by default. To disable the sidebar on a page, you need to open page editor > [8theme] Layout options > Sidebar Position > Without.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:27

    Hello,

    Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    What PHP version do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:26

    Hello,

    You are right, please delete the code from Theme Options > Styling > Custom css and add this in Custom css for the account page http://prntscr.com/it51x8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:08

    Hello,

    Sorry for the delay due to the weekends.
    Looks like the first question was solved.

    how to change the color of the header scr: https://postimg.org/image/id7p0dbuj/

    – please delete this code from Theme Options > Styling > Custom css http://prntscr.com/it4v31
    then you will be able to change Header background in Theme Options > General > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 17:11

    Hello,

    To remove sidebar from the cart/checkout page go to Pages > edit a page and disable sidebar in 8theme Layout options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 17:05

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 16:46

    Hello @Shuvo Nasir

    Sorry for the inconvenience. Please read our documentation –
    https://www.8theme.com/documentation/docs/activation-and-purchase-codes/ This is not only our practice but all the theme authors from ThemeForest.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 16:38

    Hello,

    You can contact WPKraken team to get help with any additional customization.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 16:35

    Hello,

    1.

    .fixed-header .menu > li.menu-full-width .nav-sublist-dropdown, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown {
        border-bottom: 3px solid #692d9c;
        border-top: 3px solid #692d9c;
    }

    2. Please delete this code:

    .main-nav .menu > li .nav-sublist-dropdown {
        background-color: #00000069 !important;
    }

    and change this one:

    .main-nav .menu > li .nav-sublist-dropdown {
        background-color: black !important;
    }
    

    to:

    .main-nav .menu > li .nav-sublist-dropdown {
        background-color: black !important;
        opacity: 0.8;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 16:17

    Hello @caravan4ik,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 16:16

    Hello,

    You should use the child theme to prevent losing changes after the parent theme update. In your case, the code in child theme needs to be checked and corrected to make them works fine with new woocommerce and theme versions. Compare files and add the missing code to your child theme files. Sorry, but we are not responsible for changes in the child theme, so can’t help with this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 15:57

    Hello,

    Problems relate to custom changes in a child theme, once I activate the parent theme all works fine – https://prnt.sc/is2u9j

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 15:40

    I do not see the top bar on your site. Have you disabled it?
    If you added the number via a text widget, this article will be useful for you https://www.w3schools.com/html/html_css.asp, for example <p style="color:blue;">This is a blue text</p>
    Please activate the top bar so I can inspect the code via browser console and give you advice about the search, also you can provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 15:22

    Hello @evanesoteric,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2018 at 15:21

    You’re welcome!
    Have a nice day.

    Regards

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    Viewing 57,000 results - 56,971 through 57,000 (of 68,187 total)
Viewing 30 posts - 56,971 through 57,000 (of 68,187 total)
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