Hi,
As of today the Instagram feed stopped working. It gives back: Instagram has returned invalid data.
Could you please help me sorting this out. Can it be something related to https://wordpress.org/support/topic/stopped-working-today-instagram-has-returned-invalid-data/
Thx for your prompt reply.
Regards,
Johan
Site URL: hiddenHello,
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
You’re welcome!
Regards
Please can send this file to me also.
Can I please also get this file
Theme version: xstorePlease sent it to me,please.
https://gyazo.com/bff6a62a0b1e73986b199716110493c7
Regards,
Chatchanon
Hello @hdowthwaite, @riddlezitindustries, @pmc, @chatchanon.c@gmail.com
Please check email. You need to replace this file in xstore/framework/widgets/ folder via FTP.
Regards
This hasn’t worked for me. See website in private content.
access below Thanks
Hello @hdowthwaite,
You use old theme version. I would recommend you to update the theme https://xstore.helpscoutdocs.com/article/63-theme-update and then replace the wp-instagram-widget.php file.
Regards
Can you please send it to me too?
Hi, This still isn’t working and I have updated the theme to 4.21.1 and then overwritten the file supplied. I have waited 2 hours and still no change.
Please advisee. Thanks.
Hello @hdowthwaite
Please clear all cache (browser, plugin, server cache) and check one more time. Do you use CDN? Could you please provide temporary FTP access in Private Content?
Regards
Hi, I don’t use CDN. I have cleared all caches and still not loading. FTP details in private content.
Thanks
Hello @hdowthwaite,
The problem caused by changes in xstore-child/framework/widgets/wp-instagram-widget.php file. With the parent theme activated, the Instagram works fine, so you need to compare 2 files and add the missing code to your child theme file.
Regards
Thank you, I have sorted it 🙂
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